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APPENDIX 2 ADVANCE LETTERS
1. ILA 100 Initial stage
Enterprise and Lifelong Learning Research Team
Research Branch
3rd Floor
Meridian Court
Cadogan Street
GLASGOW
G2 6ATNovember 2006
YOUR VIEWS ON ILA SCOTLAND
Dear <name from sample>,
You have been selected to take part in the evaluation of ILA Scotland. We are interested in finding out about people's experiences of applying for and using the Individual Learning Account (also known as ILA Scotland). It is only by seeking the opinions of the scheme's users that we can assess its effectiveness and ensure we are meeting the needs of learners.
We have asked BMRB, an independent social research company, to conduct this research. You do not need to do anything now. One of BMRB's interviewers will contact you by telephone between late November 2006 and early January 2007 to see whether you would be willing to help. The survey will take around 15 minutes of your time and arrangements can be made for you to be interviewed at a time convenient to you. All information collected will be treated as totally confidential. We hope you can help us by giving BMRB your views.
If you have any queries in the meantime, please contact Sarah McCoy at BMRB on 020 8433 4317.
Yours Sincerely
Jeanette Hagerstrom
Senior Researcher
Enterprise, Transport and Lifelong Learning Department
Scottish Executive.
2. ILA 100 Follow up stage
Enterprise, Energy and Lifelong Learning
Analytical Services Division
3rd Floor
Meridian Court
5 Cadogan Street
GLASGOW
G2 6AT21st August 2007
Our Ref: 45103092/xxxxx
Dear <name from sample>
YOUR VIEWS ON ILA SCOTLAND
Earlier this year you were kind enough to help us with an evaluation of Individual Learning Accounts Scotland (also known as ILA Scotland). The research was conducted by BMRB, an independent social research company, and was carried out to find out about people's experiences of applying for and using the ILA. We would like to take this opportunity to thank you for your participation in this research.
You may recall that at the end of your interview, you said you would be willing to be re-contacted to take part in a follow-up survey. BMRB will shortly be conducting this follow-up survey. At this stage of the research, we are interested in your experience of ILA Scotland since we last spoke to you or, if you have had no further contact, your reasons for this.
You do not need to do anything now. One of BMRB's interviewers will attempt to contact you by phone in late August or during September 2007. As before, the survey will take around 15 minutes of your time and arrangements can be made to do the survey at a time convenient to you. All information collected will be treated as totally confidential.
If you have any queries in the meantime, please contact Alice Fearn at BMRB on 020 8433 4221.
Yours sincerely
Jeanette Hagerstrom
Senior Research Officer
EELL - ASD, Scottish Executive.
3. ILA 200 Initial stage
Dear xxxx
Thank you for your interest in ILA Scotland.
It is important to us that your experience of ILA Scotland is a positive one. To help us measure this, we will be carrying out research with a sample of ILA Scotland members. This will help us to evaluate members' experiences of applying for, and using, their individual learning account.
If you prefer not to be contacted for the purposes of research please write to us at the given below.
We have asked BMRB, an independent social research company, to conduct a survey of learners. If you do not contact us just now, one of BMRB's interviewers will call to ask for your help in November or December this year. The survey will take around 15 minutes of your time and arrangements can be made to do it at a time convenient to you. We hope you can help us by giving BMRB your views.
If you have any queries about the survey or follow up activity you can call XXX.
Your opinion counts and we hope that you will help us to provide you and other learners with the best possible service by taking part in this activity.
If you do not wish to be contacted for the purposes of research please write to us
ILA Scotland
PO Box 25249
Glasgow G3 8XN
Please let us have your response by 21 October 2005.
Yours sincerely
Sam Thomson
ILA Scotland Support Team
4. ILA 200 Follow up stage
Enterprise and Lifelong Learning Department
Research Branch
3rd Floor
Meridian Court
Cadogan Street
GLASGOW
G2 6AT23 August 2006
YOUR VIEWS ON ILA SCOTLAND
Dear <name from sample>,
Earlier this year you were kind enough to help us with an evaluation of Individual Learning Accounts Scotland (also known as ILA Scotland). The research was conducted by BMRB, an independent social research company, and was to find out about people's experiences of applying for and using the ILA. We would like to take this opportunity to thank you for your participation in this research.
You may recall that at the end of your interview, you said you would be willing to be re-contacted to take part in a follow-up survey. BMRB will shortly be conducting this follow-up survey. At this stage of the research, we are interested in your experience of ILA Scotland since we last spoke to you or, if you have had no further contact, your reasons for this.
You do not need to do anything now. One of BMRB's interviewers will attempt to contact you by phone in late September or during October 2006. As before, the survey will take around 15 minutes of your time and arrangements can be made to do the survey at a time convenient to you. All information collected will be treated as totally confidential.
If you have any queries in the meantime, please contact Sarah McCoy at BMRB on 020 8433 4317.
Yours Sincerely
Jeanette Hagerstrom
Senior Researcher
Enterprise, Transport and Lifelong Learning Department
Scottish Executive
5. Unconverted enquiries
Enterprise and Lifelong Learning Department
Research Branch
3rd Floor
Meridian Court
Cadogan Street
GLASGOW
G2 6ATOctober 2006
YOUR VIEWS ON ILA SCOTLAND
Dear <name from sample>,
We are writing to you in the hope you can help us with an evaluation of Individual Learning Accounts Scotland (also known as ILA Scotland). According to our records, you requested an application form for the scheme earlier this year, but you did not return it. We are interested to hear what you think of the ILA Scotland application process as well as your general attitudes towards learning. We would also be keen to hear any reasons you may have for not returning the form.
The research will be conducted by BMRB, an independent social research company, and any information you give will be treated in the strictest confidence. Please be assured that we will be using the information for research purposes only, and are not chasing you to return the form. Whether you intend to return the form or not, we are very interested in what you have to say.
If you are selected for this research, one of BMRB's interviewers will attempt to contact you by phone in late October or early November 2006. The survey will take around 10 minutes and arrangements can be made to do the survey at a time convenient to you.
If you have any queries in the meantime, please contact Sarah McCoy at BMRB on 020 8433 4317.
Yours Sincerely
Jeanette Hagerstrom
Senior Researcher
Enterprise, Transport and Lifelong Learning Department
Scottish Executive.
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