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CHAPTER THREE EVALUATION METHODOLOGY

3.1 Three different methodological approaches were combined in the evaluation of the Taskforce.

• A household survey of just over 800 residents from the 10 Taskforce areas was undertaken, which included residents living in both ASB 'hotspot' and non-hotspot areas. In addition, around 300 residents who lived in areas where the Taskforce was not operating were surveyed. In the absence of a baseline survey, the results of this household survey were compared with those from the City of Glasgow Citizen's Panel Survey. Respondents from the household survey are identified in this report as 'survey respondents'.
• In-depth research in three case study areas was undertaken, using qualitative interviews and participatory evaluation techniques with communities in Govan, Tollcross and Scotstoun to measure perceptions of ASB and the impact of the Taskforce from a community perspective. Respondents from the case studies are referred to as 'case study respondents'.
• A partnership analysis of the Taskforce was conducted to understand the operation of the Taskforce and its influence on service delivery. This involved a series of 34 interviews with Taskforce staff and staff from partnership organisations to understand the rationale underpinning its approach and how it had been implemented.

3.2 Analyses of the quantitative and qualitative data collected during the evaluation suggest that ASB can be categorised by its impact on three areas: on the built environment, on public space, and on individuals and households. This framework presents a multi-dimensional way of understanding impacts of ASB and how effective the Taskforce has been in addressing these. Our analysis of the research findings also suggests that there are a number of underlying drivers to ASB.

Figure 3.1: A Conceptual Framework for ASB:

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