The Scottish Government

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SECTION 6: Information and Acknowledgements

There are a number of organisations that can assist with further material and advice on Shared Services. Within the public sector, examples are :

Shared Services Team

The Scottish Government

Area 3H

Victoria Quay

EDINBURGH

EH6 6QQ

Cabinet Office

http://www.cio.gov.uk/shared_services/introduction/

Improvement Service for Local Government in Scotland

http://www.improvementservice.org.uk/

9 Regional Centres of Excellence in England ( South West web address below ) lists a number of useful addresses to obtain further information

http://www.swce.gov.uk/usefulnational.htm

Public Audit Forum - Corporate Services

http://www.public-audit-forum.gov.uk/publicat.htm

Acknowledgements

This document has been compiled using many valuable sources of information and case studies from a variety of public and private sector publications, information bulletins as well as practitioner knowledge, these are acknowledged below

Scottish Executive:- document dated July 2007, entitled, Scottish Procurement Directorate - Scottish Procurement Policy Note SPPN 1/2007

' Shared Services in the Public Sector: Impact of the EU Public Procurement Rules'

http://www.scotland.gov.uk/Topics/Government/Procurement/PublicProcurement/policy-notes/sppn012007covernote1

Scottish Executive:- document dated April 2006, entitled 'a shared approach to building a better Scotland, A consultation paper on a national strategy for Shared Services.'

http://www.scotland.gov.uk/Publications/2006/05/11102023/0

Scottish Executive:- document dated October 2006 entitled 'Public display responses to consultation document "A shared approach to building a better Scotland: a consultation paper on a national strategy for Shared Services"

http://www.scotland.gov.uk/Publications/2006/10/09105406/0

Scottish Executive:- document dated March 2007, entitled Analysis of consultation responses to A shared approach to building a better Scotland - a consultation paper on a national strategy for Shared Services

http://www.scotland.gov.uk/Publications/2007/03/27145351/0

Shared Services Advisory Group BuyIT:- document dated January 2006, entitled 'Shared Services in the UK Public Sector - A Compendium of Best Practice

http://www.buyitnet.org/Best_Practice_Guidelines/SharedServicesPubSect/index.shtml

Scottish Executive - document dated March 2006, entitled Review of Public procurement in Scotland - Report and Recommendations

http://www.scotland.gov.uk/Publications/2006/03/14105448/0

IPF and CIPFA Improvement Through Technology Network document dated April 2006, entitled 'Shared Services: The opportunities and issues for public sector organisations.'

http://www.ipf.com/fileupload/upload/Shared_services187200611542.pdf

CIPA, Capita and Oracle:- document dated 2007 entitled ' Local Authority Financial Administration Services, Emerging trends in the context of Shared Services.'

http://secure.cipfa.org.uk/cgi-bin/CIPFA.storefront/EN/product/IT007

Socitm Insight:- document dated November 2006, entitled 'Modern public services: Shared Services. Bigger, cheaper, better?'

http://www.socitm.gov.uk/socitm/Library/Modern+public+services+shared+services.htm

Kable:- document dated 2006, entitled 'Shared Services in the UK public sector' and 2007 update, dated May 2007

http://www.kable.co.uk/kabledirect/index.php?option=com_content&mCCountryOrgID=410&task=view&id=1180409

The Chartered Institute Public Finance and Accountancy produced a reference publication The Commissioning Joint Committee guide to Service Sharing and Economies of Scale 2007.

http://www.businesslink.gov.uk/bdotg/action/layer?r.s=sl&topicId=1074459745

Useful Links

I&DEA - Workforce issues in Shared Services, document dated September 2007

http://www.idea.gov.uk/idk/core/page.do?pageId=6328944

The Heart of Change, Eight Steps to Successful Change, John Kotter

http://www.theheartofchange.com/home.html

Managing Transitions Making the Most of Change, William Bridge

http://www.pfdf.org/knowledgecenter/thoughtleaders/bridges/managing-transitions.html

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