Services
People want more services. They said that services for people with long-term conditions and their carers need more money.
People want services all over Scotland. For example, some places do not have enough speech therapists.
People want NHS and other staff to work better together. They should share their ideas and problems. This will help make services better.
People want everyone with a long-term condition to get equal care.
People want to know what services can and cannot do.
People want to go to just one place to get told what is wrong with them.
They want NHS workers to be better at telling them bad news.
People want to talk to counsellors. This will really help when they are told that they have a long-term condition.
People want key workers to tell them what services are available. They said it was important for the NHS to arrange this.
People with long-term conditions, their carers and NHS workers should all decide together what care people should get.
People want to see NHS workers in places like libraries and leisure centres.
Many people have more than one long-term condition. They want hospitals to be better at making appointments so that they are all at once. They want NHS workers to know all the other medicines they take.
People wait too long to get an outpatient appointment. They also wait too long for tests. They want clinics where you can just turn up. They want to hear about tests sooner.
People living in the countryside find it hard to get transport to hospital.
People liked single points of access. This is when they can arrange lots of different services in one place.
People want free medicines for all long-term conditions.
People want NHS experts to support people with long-term conditions.