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Supporting People: Costs and Benefits

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1 The 2001 figure is likely to be an under-estimate resulting from measurement issues (with too few housing support activities properly identified and costed). However, the latter increase reflects a real increase in provision.

2 Need is measured in terms of proportion of older people in the area (30%), local rates of homelessness (30%), number of people claiming Disability Living allowance (20%) and deprivation (20%).

3 The development of the supergroups is set out in Chapter 2.

4 Total SP spend for 2004-05 was £418m. Since only £405.8m of that has been analysed over client groups by local authorities, it is this figure which has been used as the basis of analysis.

5 The supply mapping database, set up by the Executive, which contained information on all the Supporting People services in place during the THB stage and at the time of the change over, as well as information on pipeline projects.

6 Not all housing support activity was identified during the transition period - it was certainly our view during that period that some authorities were better than others at distinguishing Supporting People activity.

7 Need is measured in terms of proportion of older people in the area (30%), local rates of homelessness (30%), number of people claiming Disability Living allowance (20%) and deprivation (20%).

8 Matrix Research and Consultancy Ltd Supporting People: Benefits Realisation of the Supporting People Programme (November 2004) - referred to here as the Matrix report

9 Matrix Research and Consultancy Ltd Costs and Benefits of the Supporting People Programme Welsh Assembly Government September 2005

10 Capgemini UK plc Research into the Financial Benefits of the Supporting People Programme DCLG Draft Report August 2006

11 However, we would note that because of data issues, trend data are not used in the study. Some information was provided as part of the lead officers survey to provide context for the analysis, and qualitative information was provided during the case studies

12 Client numbers may differ from published data. This dataset incorporates revisions and corrections received directly from some local authorities.

13 It is important to exercise caution when comparing 2003-04 data with 2004-05 data as some element of change will be due to improved data collection methods.

14 Total SP spend for 2004-05 was £418m. Since only £405.8m of that has been analysed over client groups by local authorities, however, it is this figure which has been used as the basis of analysis throughout this section.

15 It is also appreciated that for clients receiving integrated packages, the client definitions used by social work are also different, so this provides a further opportunity for difficulties to arise in the reporting: a single client/service may be classed under three different categories depending on the reporting framework.

16 Supporting People: Benefits Realisation of the Supporting People Programme. ODPM (paragraph A.8)

17 The study does acknowledge that benefits such as "improved health, greater choice of housing, more independent living and reduced fear of crime" are crated by SP and are important but are not measured.

18 Welsh Assembly Government - Costs and Benefits of Supporting the People Programme Executive Summary p.12

19 Kenway and Palmeer (2003)

20 ibid

21 ibid - NB there are additional costs of under £500 each to different bodies which were not specified in the literature. This accounts for the difference in total cost and the split between organisations.

22 ibid.

23 ibid.

24 ibid.

25 ibid.

26 Omerod et al (2005) .

27 Stothart (2004)

28 Hopkins (2005)

29 The supply mapping database, set up by the Executive, which contained information on all the Supporting People services in place during the THB stage and at the time of the change over, as well as information on pipeline projects.

30 Some authorities started this process before Scottish Executive introduced the service reviews; and it now continues across all services as a result of the Service Review discipline.

31 It was also clear during the discussion with the council that the team is very focussed on the 21 Supporting People tasks: all funding assessments are made specifically against these tasks, and they have estimates of time they would expect each task to take.

32 This particularly affects services which have relied on "sleep-over" staff to cover night-time emergencies. Sleep-over time will be treated as work time, and staff will be paid at usual rates (or at least the minimum wage), which will greatly increase costs. Most likely to be affected will be wardens of sheltered housing schemes, who are called on at night infrequently; who can be "replaced" by alarms. However, the move away from live-in wardens is also part a move towards a more "professional" model of warden services.

33 For the purposes of the survey, we specified housing support services as those prescribed in SSI444

34 Clearly, this research was not a quantitative study, so our comments on this point are impressionistic, rather than tested

35 The provider which has taken this approach has reduced housing support from 40 hours to around 10 hours a week, and is not taking on any more housing support clients. They are paid around £3-£4 more per hour for providing care.

36 HOMES collects data on outcomes for homeless people on a quarterly basis on a series of measures, including accommodation, health, substance use, and self-esteem. The matrix approach has been adopted by several authorities across Scotland.

37 Source: Matrix Study Working Paper 6

38 ibid

39 Matrix Study Working Paper 3

40 Glasgow Homelessness Partnership 2005/06 Report on Glasgow City Council's HL1 Data

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Page updated: Friday, December 14, 2007