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ANNEX 2: LEARNING PROVIDER SATISFACTION BY SECTOR
Learner Provider Eligibility Criteria | Satisfied | Dissatisfied | Don't Know/ Neither | Total No of respondents |
|---|
P1 | P2 | P1 | P2 | P1 | P2 | P1 | P2 |
Private | 13 | 8 | 0 | 0 | 1 | 2 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 0 | 0 | 1 | 0 | 4 | 3 |
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Local Authority | 3 | 5 | 0 | 0 | 0 | 0 | 3 | 5 |
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Scotland's Colleges | 12 | 8 | 1 | 1 | 1 | 0 | 14 | 9 |
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HEI | 3 | 2 | 0 | 1 | 0 | 3 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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Procedures for registering as an ILA Scotland Learning Provider |
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Private | 13 | 7 | 0 | 0 | 1 | 3 | 14 | 10 |
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Community/ Voluntary | 1 | 3 | 0 | 0 | 3 | 0 | 4 | 3 |
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Local Authority | 1 | 2 | 0 | 0 | 2 | 3 | 3 | 5 |
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Scotland's Colleges | 12 | 6 | 2 | 1 | 0 | 2 | 14 | 9 |
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HEI | 2 | 3 | 1 | 2 | 0 | 1 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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Course Eligibility Criteria |
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Private | 11 | 5 | 1 | 3 | 2 | 2 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 0 | 0 | 1 | 0 | 4 | 3 |
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Local Authority | 2 | 3 | 0 | 1 | 1 | 1 | 3 | 5 |
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Scotland's Colleges | 6 | 5 | 7 | 1 | 1 | 3 | 14 | 9 |
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HEI | 1 | 5 | 1 | 1 | 1 | 0 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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Procedures for including courses in the ILA Scotland Scheme |
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Private | 11 | 7 | 1 | 0 | 2 | 3 | 14 | 10 |
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Community/ Voluntary | 4 | 3 | 0 | 0 | 0 | 0 | 4 | 3 |
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Local Authority | 2 | 5 | 0 | 0 | 1 | 0 | 3 | 5 |
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Scotland's Colleges | 7 | 7 | 7 | 0 | 0 | 2 | 14 | 9 |
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HEI | 1 | 3 | 2 | 2 | 0 | 1 | 3 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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PROMT System |
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Private | 11 | 6 | 2 | 0 | 1 | 4 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 1 | 0 | 0 | 0 | 4 | 3 |
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Local Authority | 3 | 3 | 0 | 0 | 0 | 2 | 3 | 5 |
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Scotland's Colleges | 6 | 5 | 8 | 3 | 0 | 1 | 14 | 9 |
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HEI | 1 | 4 | 1 | 1 | 1 | 1 | 3 | 6 |
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Other | 0 | 1 | 1 | 0 | 0 | 0 | 1 | 1 |
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Learning token system |
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Private | 12 | 8 | 0 | 0 | 2 | 2 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 0 | 0 | 1 | 0 | 4 | 3 |
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Local Authority | 3 | 5 | 0 | 0 | 0 | 0 | 3 | 5 |
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Scotland's Colleges | 7 | 5 | 6 | 2 | 1 | 2 | 14 | 9 |
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HEI | 2 | 2 | 1 | 3 | 0 | 1 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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The ILA200 offer * | Satisfied | Dissatisfied | Don't Know/ Neither | Total No of respondents |
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P1 | P2 | P1 | P2 | P1 | P2 | P1 | P2 |
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Private | 0 | 8 | 0 | 0 | 0 | 2 | 0 | 10 |
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Community/ Voluntary | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
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Local Authority | 0 | 3 | 0 | 1 | 0 | 1 | 0 | 5 |
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Scotland's Colleges | 0 | 7 | 0 | 1 | 0 | 1 | 0 | 9 |
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HEI | 0 | 3 | 0 | 2 | 0 | 1 | 0 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
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The ILA100 offer * |
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Private | 0 | 4 | 0 | 3 | 0 | 3 | 0 | 10 |
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Community/ Voluntary | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 3 |
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Local Authority | 0 | 3 | 0 | 1 | 0 | 1 | 0 | 5 |
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Scotland's Colleges | 0 | 2 | 0 | 4 | 0 | 3 | 0 | 9 |
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HEI | 0 | 1 | 0 | 2 | 0 | 3 | 0 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
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Levels of uptake by learners of the ILA Scotland scheme |
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Private | 8 | 6 | 4 | 2 | 2 | 2 | 14 | 10 |
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Community/ Voluntary | 1 | 3 | 1 | 0 | 2 | 0 | 4 | 3 |
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Local Authority | 3 | 4 | 0 | 0 | 0 | 1 | 3 | 5 |
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Scotland's Colleges | 5 | 5 | 1 | 3 | 8 | 1 | 14 | 9 |
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HEI | 2 | 3 | 1 | 1 | 0 | 2 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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Process of accessing the funding for ILA supported courses |
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Private | 10 | 7 | 1 | 0 | 3 | 3 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 0 | 0 | 1 | 0 | 4 | 3 |
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Local Authority | 3 | 4 | 0 | 0 | 0 | 1 | 3 | 5 |
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Scotland's Colleges | 11 | 8 | 1 | 0 | 2 | 1 | 14 | 9 |
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HEI | 3 | 3 | 0 | 1 | 0 | 2 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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£15,000 income threshold for the £200 offer |
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Private | 9 | 5 | 1 | 2 | 4 | 3 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 1 | 0 | 0 | 0 | 4 | 3 |
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Local Authority | 3 | 2 | 0 | 2 | 0 | 1 | 3 | 5 |
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Scotland's Colleges | 5 | 5 | 4 | 2 | 5 | 2 | 14 | 9 |
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HEI | 1 | 3 | 1 | 1 | 1 | 2 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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£10 personal contribution * |
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Private | 0 | 7 | 0 | 1 | 0 | 2 | 0 | 10 |
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Community/ Voluntary | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
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Local Authority | 0 | 3 | 0 | 1 | 0 | 1 | 0 | 5 |
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Scotland's Colleges | 0 | 7 | 0 | 2 | 0 | 0 | 0 | 9 |
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HEI | 0 | 5 | 0 | 0 | 0 | 1 | 0 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
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ILA Scotland call centre/ helpline | Satisfied | Dissatisfied | Don't Know/ Neither | Total No of respondents |
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P1 | P2 | P1 | P2 | P1 | P2 | P1 | P2 |
Private | 11 | 6 | 2 | 2 | 1 | 2 | 14 | 10 |
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Community/ Voluntary | 3 | 3 | 1 | 0 | 0 | 0 | 4 | 3 |
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Local Authority | 2 | 3 | 0 | 0 | 1 | 2 | 3 | 5 |
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Scotland's Colleges | 6 | 7 | 6 | 1 | 2 | 1 | 14 | 9 |
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HEI | 2 | 3 | 1 | 2 | 0 | 1 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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ILA Scotland information and marketing |
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Private | 10 | 6 | 1 | 1 | 3 | 3 | 14 | 10 |
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Community/ Voluntary | 4 | 3 | 0 | 0 | 0 | 0 | 4 | 3 |
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Local Authority | 3 | 3 | 0 | 1 | 0 | 1 | 3 | 5 |
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Scotland's Colleges | 7 | 6 | 2 | 1 | 5 | 2 | 14 | 9 |
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HEI | 0 | 3 | 1 | 1 | 2 | 2 | 3 | 6 |
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Other | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
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Recent changes to the ILA100 offer * |
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Private | 0 | 3 | 0 | 4 | 0 | 3 | 0 | 10 |
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Community/ Voluntary | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
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Local Authority | 0 | 1 | 0 | 1 | 0 | 3 | 0 | 5 |
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Scotland's Colleges | 0 | 5 | 0 | 1 | 0 | 3 | 0 | 9 |
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HEI | 0 | 0 | 0 | 3 | 0 | 3 | 0 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
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The range of courses offered through ILA200 * |
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Private | 0 | 8 | 0 | 0 | 0 | 2 | 0 | 10 |
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Community/ Voluntary | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
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Local Authority | 0 | 3 | 0 | 0 | 0 | 2 | 0 | 5 |
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Scotland's Colleges | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 9 |
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HEI | 0 | 3 | 0 | 1 | 0 | 2 | 0 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
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The range of courses offered through ILA100 * |
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Private | 0 | 5 | 0 | 3 | 0 | 2 | 0 | 10 |
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Community/ Voluntary | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
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Local Authority | 0 | 2 | 0 | 1 | 0 | 2 | 0 | 5 |
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Scotland's Colleges | 0 | 3 | 0 | 5 | 0 | 1 | 0 | 9 |
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HEI | 0 | 0 | 0 | 3 | 0 | 3 | 0 | 6 |
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Other | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
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P1 = Phase One
P2 = Phase Two
* Questions included in Phase Two only
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