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Accommodation - the Scottish Government estate
4.6 The accommodation for which the Scottish Government is directly responsible is compliant with the DDA and generally accessible to disabled people in a range of ways including physical accessibility, the provision of toilets, the availability of induction loops and disabled parking. We have improved out main signage and undertaken access audits on all our buildings. Work will be carried out in these areas over the three years covered by the disability equality scheme to ensure that our arrangements continue to improve and meet the needs of disabled people.
Policy | Action | By whom | By when | Outcome | Progress and Measure |
Accommodation | Improved main signage within buildings | Facilities and Estates Services | Programme of work completed by 2010 | Main signage meets needs of disabled people. | Most recent example was the re-naming to the Scottish Government where signage was DDA compliant. |
Follow up action points arising from access audits of SE buildings. All buildings accessible but further improvements in areas like conference rooms, seating, car parking lining and signage needed | Facilities and Estates Services | Programme of work completed by 2010 | All buildings accessible and meeting needs of disabled people. | Improvements made in ongoing, planned programme of works Ongoing programme of work to replace signs within buildings which include braille. |
Programme of training of frontline staff on disability equality underway. Programme to continue. | Facilities and Estates Services | Ongoing | All frontline staff disability aware and able to ensure good customer service for disabled staff and visitors. | Ongoing programme. For example 2 introductory sessions on British Sign Language ( BSL) provided to front line staff looking at how to meet and greet Deaf BSL staff/visitors. |
Involving disabled staff in future policy development by creation of a user group. | Facilities and Estates Services | 2007 | Disabled people's needs better reflected in decisions taken over accommodation | User group building on existing groups has been agreed with 6 monthly meeting on issues of interest |
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