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1 Definition
The task group involved in writing this guide agreed the following definition for User Involvement as it pertains to the implementation of the National Quality Standards for Substance Misuse Services.
The active participation of people who, because they have used services, can bring their knowledge and experience to contribute to the design, planning, delivery and evaluation of services at a local, regional and national level. This includes all those affected by substance misuse, such as the individual user, their family, carers and friends. For convenience and simplicity, the collective term "Service User" will be used throughout the manual. |
This manual is about service users being involved in the on-going systems and procedures of services. This is different from being involved in individual care planning and reviews of care plans.
For more information about the National Quality Standards please see http://www.scotland.gov.uk/Resource/Doc/149486/0039796.pdf
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