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ISBN 978-1-905501-53-3
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AcknowledgementSocial Work Inspection AgencyChapter 1 Summary, evaluation and recommendationsChapter 2 ContextChapter 3 Outcomes for people who use servicesChapter 4 Impact on people who use services and other stakeholdersChapter 5 Delivery of key processesChapter 6 ManagementChapter 7 Leadership and directionChapter 8 Capacity for improvementAppendix 1 Structure of social work services as at January 2007Appendix 2 Structure of social work services implemented in September 2007 (approved January 2007)Appendix 3 Inspection methodology and process
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