The Scottish Government

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ISBN 978 0 7559 5558 9 (Web only publication)

This document is also available in pdf format (178k)

Contents

Executive Summary

1Introduction
1.1 Purpose
1.2 Development
1.3 Related guidance
1.4 Audience
1.5 Aim
1.6 How this guidance is intended to be used
1.7 Relationship to other administrations

2The Context Of Influenza Planning In Primary Care
2.1 Civil Contingencies Act 2004
2.2 The operational challenge
2.3 Key planning assumptions
2.4 Key planning principles

3Organisation Of Care In A Community Setting
3.1 Patient pathway
3.2 National influenza telephone line services
3.3 Local response management

4Core Primary Care Services
4.1 General Practice roles
4.2 Community Pharmacy roles

5Medicine And Vaccine Distribution
5.1 Antiviral medication
5.2 Medicine supply
5.3 Vaccinations

6Related Services
6.1 Ambulance services
6.2 NHS24 core services
6.3 Community Care

7Other Planning Elements
7.1 Vulnerable or hard-to-reach groups
7.2 Infection control
7.3 Promotion of self-care
7.4 Communications
7.5 Surveillance, reporting and data collection

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