The Scottish Government

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dignity•privacy•choice•safety•realising potential•equality and diversity

ISBN 978 0 7559 5457 5
This document is also available in pdf format (616k)

Contents

Introduction
Standard 1 - Standards on information about the service
Standard 2 - Standards on arrival
Universal standards
Standard 3 - Privacy
Standard 4 - Health and wellbeing
Standard 5 - Safety and security
Standard 6 - Participation and choice
Standard 7 - Lifestyle - social, cultural and religious belief or faith
Standard 8 - Standards on review and move-on arrangements
Annex A: Useful reference material

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