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Aftercare, ongoing care and discharge
Standard 15
Any ongoing care you need following your consultation, investigation or treatment, will be planned and agreed with you, taking account of your preferences. The service will make the necessary arrangements to have it provided.
1 You receive a clear and thorough explanation of your condition, including any changes and difficulties that may occur.
2 If any changes need to be made to what has been planned for you, the service will discuss and agree these with you beforehand and will record the changes.
3 You are clear about what ongoing care will be provided and who will provide it including details of who you should contact if any problems arise.
4 You are informed and agree that relevant information about you and your condition will be shared, and why, with other healthcare professionals involved in your ongoing care (for example, a physiotherapist or hospital doctor). If you do not want the information to be shared, the implications of this for your ongoing care are explained to you.
5 You are clear about what your own responsibilities are in the ongoing management of your condition.
6 If you have been referred to the service by your GP or another doctor, you know and agree that he or she will receive information about your consultation and its outcome. 19 If you do not agree, the staff will respect this and explain to you any implications for your care.
7 You receive a written summary of your treatment and information about your ongoing care after a treatment or when you are discharged from the service.
8 You are informed of the arrangements for your continuing care if your service closes.
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