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APPENDIX 1: STAKEHOLDER INTERVIEWEES
Jim Butler; Housing Department, Angus Council
Charlotta Cedervqist; Commercial Officer, Scottish Federation of Housing Associations
Tony Fawcett; Managing Director, Tenants Risk Division, Jardine Lloyd Thomson
Lynn Feeney; Administrative Officer, Hanover (Scotland)
Martin McDermid; Manager, Yoker Credit Union
Karen McLeod; Senior Claims Handler, Risk Management Services, Finance and IT
Department, East Lothian Council
Margarita Morrison; Chief Executive, Home in Scotland
Moira O'Donnell; Tenants Contents Unit manager, Norwich Union
Douglas Newlands; Aberdeenshire Council
Jayne Pinnell; Housing Practice Leader, Marsh Ltd
Shona Ritchie; Rental Income and Arrears Officer, Housing Services, Stirling Council
Joseph Russo; Manager, Cumnock and Doon Valley Credit Union
Rena Smith; Secretary, Dundee Federation of Tenants Associations
David Shaw; Housing Finance Manager, North Lanarkshire Council
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