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LIST OF FIGURES
4.1 Profile of respondents by age
4.2 Location of learning for known completers
4.3 Location of learning for completers/learners after referral to BLC
4.4 Caller satisfaction with learndirect scotland service
5.1 Survey response by company size
5.2 Survey response by Standard Industrial Classification
5.3 To what extent did the service you received from learndirect scotland for business meet your expectations
6.1 Survey response rate compared to overall representation
6.2 Skillnet functions used and most valued
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