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ISBN 978 0 7559 5487 2 This document is also available in pdf format (624k)
Introduction by Dr Harry Burns and Susan Douglas-Scott1. How did the events work?2. What do people want?3. Involving people and supporting self-management4. Communication and information5. Services working together6. Professional practice and development7. Providing services8. Learning the lessons, and moving forward ...Appendix
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