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SBS HOUSEHOLD SURVEY OF ENTREPRENEURSHIP 2005

MAINSTAGE QUESTIONNAIRE - VERSION 5 (Final - 30th September 2005)

SECTION ONE: INTRODUCTION AND SCREENING

INTRO Good morning/afternoon/evening, my name is … from IFF Research, an independent market research agency. We are conducting a nationwide poll across IF ENGLAND SAMPLE: England IF SCOTTISH SAMPLE: the UK on the subject of how people have made work decisions throughout their lifetimes. The survey is being carried out on behalf of the [TEXT SUBSTITUTION IF ENGLISH SAMPLE: Small Business Service, part of the Department of Trade and Industry." IF SCOTTISH SAMPLE: Scottish Executive, and it is hoped that your answers will help to improve the career opportunities for everyone in the UK.

Would you be able to help us?

ADD REASSURANCES IF NECESSARY:

• All your answers will be treated in the strictest of confidence under the rules of the Market Research Society Code of Conduct
• Your telephone number was generated at random by computer
• There will be no sales approach as a result of this call
• For most people the interview will last less than 15 minutes. Those who are involved in running small businesses or who are thinking of doing so would be asked a slightly longer questionnaire
• Results will be published on the Small Business Service website in Spring 2006 - www.sbs.gov.uk - where you can also find copies of the 2001 and 2003 reports

NB: IF ENGLISH NOT SPOKEN WELL, ASK IF THEY WOULD LIKE A CALL BACK IN THEIR NATIVE LANGUAGE (IF HINDI, BENGALI, PUNJABI OR CHINESE). CODE AS 'ENGLISH NOT SPOKEN', MAKE PAPER APPOINTMENT, TAKE SERIAL NUMBER

1. Continue GO TO S1

2. Refused THANK AND CLOSE - CODE SMS

3. Callback ARRANGE HARD OR SOFT APPOINTMENT

4. English not spoken THANK AND CLOSE - CODE SMS

5. Other THANK AND CLOSE - CODE SMS

ASK ALL

S1) Can I just check, is the number I have dialed the number of your main residence where you live the majority of the time?

1. Yes - home telephone line CONTINUE

2. No - do not live at this address ASK TO BE TRANSFERRED TO RESIDENT OF HOUSE

3. No - business telephone line only THANK AND CLOSE

ASK FOR 33 per cent OF ALL INTRODUCTIONS (EVERY THIRD INTERVIEW). OTHERS GO TO S2B

S2A) It is important that we interview a good cross-section of people of all different ages, and we are trying to find people aged 16-24 in particular. Is there anybody aged between 16 and 24 available to interview in your household at the moment?

IF NO : This is not a problem, would it be possible to interview you instead?

1. Yes - respondent is 16-24 GO TO S3

2. Yes - transfer RETURN TO INTRO

3. No - continue with respondent GO TO S3

4. No - refused to take part THANK AND CLOSE

5. Callback ARRANGE APPOINTMENT

6. Other THANK AND CLOSE

ASK FOR 67 per cent OF ALL INTRODUCTIONS. OTHERS GO TO S3

S2B) It is important that we interview a good cross-section of people of all different ages and so we are selecting random individuals within households. Would it be possible to speak to the person available in your household at the moment aged between 16 and 64 with the next birthday coming up? Would this be you?

IF NOBODY ELSE AVAILABLE :This is not a problem, would it be possible to interview you instead?

1. Yes - continue with respondent GO TO S3

2. No - transfer RETURN TO INTRO

3. No - refused to take part THANK AND CLOSE

4. Nobody available aged 16-64 THANK AND CLOSE

5. Callback ARRANGE APPOINTMENT

6. Other THANK AND CLOSE

ASK ALL

S3) The survey is among people aged 16-64. Can I check, how old are you? WRITE IN. IF REFUSED: Can I confirm that you are between the ages of 16 and 64?

Refused, but in age range = X

IF NOT IN AGE RANGE 16-64, THANK AND CLOSE - CODE SMS

S4) Can I ask, what is the full postcode of the address where you are now? We need to know this in order to classify your answers by region and local authority. ADD IF NECESSARY : No information given will be used for sales and marketing, and your answers will be completely confidential

ENTER FULL POSTCODE. USE CAPITAL LETTERS ONLY

DO NOT USE SPACES. WAIT 5-10 SECONDS UNTIL YOU GO TO THE NEXT SCREEN

Don't know full postcode X

Refused Y

IF DON'T KNOW FULL POSTCODE/REFUSED

S4A) Are you able to tell us the first part of your postcode?

ENTER FIRST PART OF POSTCODE

Don't know X

Refused Y

The first few questions ask about your own involvement in employment and business. ADD CONFIDENTIALITY REASSURANCES IF NECESSARY: This information is used to make sure that we don't ask you any irrelevant questions later. All your answers will remain strictly confidential.

ASK ALL

Q1A) What is your current employment situation? PROBE TO PRECODES. MULTICODE POSSIBLE.

1. You are self-employed

2. You own a business

3. You are a part-owner of a business

4. You are working full-time as an employee

5. You are working part-time as an employee

6. You are in education or training

7. You are looking after the home or family

8. You are retired

9. You are unemployed, on benefit

10. You are unemployed, not on benefit

11. You are not working because of sickness or disability

12. OTHER (PLEASE SPECIFY)

13. REFUSED

ASK IF REFUSED AT Q1A. OTHERS GO TO FILTER AT Q1B

This information is used to make sure we don't ask you any irrelevant questions later. All your answers will remain strictly confidential. Please can I ask you your current employment situation?

1. Yes RE-ASK Q1A

2. No THANK AND CLOSE

ASK IF RESPONDENT IS CURRENTLY IN EDUCATION / TRAINING (Q1A/CODE 06). OTHERS GO TO FILTER AT Q1C

Q1B) And are you currently… READ OUT

1. At school

2. At College / Further Education establishment

3. At University

4. Other (PLEASE SPECIFY)

ASK IF RESPONDENT OWNS OR PART-OWNS A BUSINESS (Q1A/CODES 02-03). OTHERS GO TO FILTER ABOVE Q2

Q1C) And are you actively involved in managing any of your businesses?

1. Yes

2. No

ASK IF RESPONDENT IS NOT SELF-EMPLOYED OR DOESN'T RUN A BUSINESS (Q1A/NOT CODES 01-03). OTHERS GO TO SECTION 3 (Q26).

Q2) In our experience, some people own or part own a business as a sideline to their normal employment activities. Is this the case with you?

1. Yes

2. No

ASK IF RESPONDENT IS NOT SELF-EMPLOYED OR DOESN'T RUN A BUSINESS AS A SIDELINE (NOT Q1A/ 01-03 AND NOT CODE Q2/01). OTHERS GO TO SECTION 3 (Q26)

Q3) And can I just ask, are you personally involved in self-employment as a secondary income?

1. Yes

2. No

3. Don't know

ASK ALL NON-DOERS (NOT Q1A/01-03 AND NOT Q2/01 AND NOT Q3/01). OTHERS GO TO SECTION 3 (Q26)

Q4) Have you recently thought about starting your own business or buying into an existing business?

1. Yes GO TO Q4A

2. No GO TO Q4B

ASK ALL THOSE WHO ARE THINKING ABOUT STARTING A BUSINESS (Q4 / CODE 01). OTHERS GO TO Q4B.

Q4A) When you say that you have thought about starting your own business or buying into an existing business, is this something that you are thinking of doing in the near future, within the next two years or so, or further in the future than that?

1. Now / near future

2. Within next two years or so

3. Further in the future

4. Don't know / only a vague idea CLASS AS THINKER AND GO TO Q5

5. Decided against it GO TO Q4B

ASK IF NOT THOUGHT ABOUT STARTING A BUSINESS (Q4/ CODE 02 OR Q4A/ CODE 05). OTHERS GO TO Q5.

Q4B) And have you recently thought about becoming self-employed?

1. Yes GO TO Q4C

2. No CLASS AS AVOIDER AND GO TO SECTION 4 (Q46)

ASK IF THOUGHT ABOUT BEING SELF-EMPLOYED (Q4B/CODE 01). OTHERS GO TO SECTION 4 (Q46)

Q4C) When you say that you have thought about becoming self-employed, is this something that you are thinking of doing in the near future, within the next two years or so, or further in the future than that?

1. Now / near future

2. Within the next two years or so

3. Further in the future

4. Don't know / only a vague idea CLASS AS THINKER AND GO TO Q5

5. Decided against it CLASS AS AVOIDER AND GO TO SECTION 4 (Q46)

ASK IF THINKER (Q4A CODES 01-04 OR Q4C / CODES 01-04). OTHERS GO TO SECTION 4 (Q46)

Q5) And can I just check, when you say that you have thought about [TEXT

SUBSTITUTION: IF Q4/1: starting your own business/buying into an existing business IF Q4B/1 becoming self-employed], is this something you would say you have… ? READ OUT ALL STATEMENTS. SINGLE CODE ONLY.

1. Given serious thought to and which will almost certainly

happen at some stage in the future

2. Given serious thought to and which is likely to happen at

some stage in the future [SERIOUS THINKERS]

3. Given some thought to and which may possibly happen at

some stage in the future

4. Not given much thought to but might like to do some day

5. None of the above [ORDINARY THINKERS]

DUMMY VARIABLE IN CATI - DETERMINES WHICH QUESTIONS ARE ASKED

DQ6) Entrepreneurship class: AUTOMATICALLY CODED

1. Doer (Q1A/CODES 01-03, OR Q2/CODE 01 OR Q3/CODE 01)

2. Serious Thinker (Q5/CODES 01-02)

3. Ordinary Thinker (Q5/CODES 03-05)

4. Total of Thinkers (Q5/CODES 01-05)

5. Avoider (Q4B/CODE 2 OR Q4C/CODE 5)

SECTION TWO : REASONS FOR STARTING A BUSINESS

ASK THIS SECTION OF THINKERS ONLY (DQ6/4)

Q7) I'm now going to read out some statements made by people like yourself, who have considered starting their own business or going into self-employment, about why they might want to do this.

For each statement, I'd like you to tell me the extent to which you agree or disagree that it is or has been a motivation for you, personally. READ OUT EACH STATEMENT. ROTATE STATEMENTS.

A. I want to make more money than I am currently earning

B. I want the freedom to adopt my own approach to work

C. I have always wanted to be my own boss

D. I want to get away from the discrimination at my current place of work

E. ASK EMPLOYED ONLY (Q1A /CODES 4 OR 5) : I am dissatisfied in my current job

F. ASK UNEMPLOYED ONLY (Q1A CODES 9 OR 10) : I would like to start my own business or become self-employed because I have had difficulty finding suitable paid employment

G. ASK UNEMPLOYED ONLY (Q1A CODES 9 OR 10) : I would like to start my own business or become self-employed because I have had difficulty obtaining regular employment

H. I want to challenge myself/prove I can do it

I. I want to continue a family tradition

J. ASK ALL EXCEPT UNEMPLOYED (Q1A / NOT CODES 9 OR 10) : I would be more likely to start my own business or to become self-employed if I were to be made redundant

K. ASK ALL EXCEPT UNEMPLOYED (Q1A / NOT CODES 9 OR 10 ): I would be more likely to start my own business or to become self-employed if I had been out of work for a period of time

L. I want to follow the example of someone I admire

M. (DELETED)

N. I want to develop a hobby or some other activity I'm already involved in into a commercial enterprise

O. I want to make an idea or innovation happen

P. I want to fill a gap in the market

Q. I want to do something that helps or supports other people

R. I want to do something that helps or supports the environment

S. I want to do my line of business better than my previous employer

T. I want to be able to work from home

FOR EACH STATEMENT PROBE WHETHER (DIS) AGREE STRONGLY OR SLIGHTLY

1. Agree strongly

2. Agree slightly

3. Neither, nor

4. Disagree slightly

5. Disagree Strongly

6. Don't know

NB: NO Q8

Q9) And over the past 12 months, what if anything have you done by way of preparation for [TEXT SUBSTITUTION: IF Q4/1 starting your own business / buying into an existing business IF Q4B/1 becoming self-employed] ?

DO NOT READ OUT. PROBE FULLY: What else?

1. Research the market or product

2. Look for equipment

3. Look for premises

4. Organise a start-up team / look for staff

5. Work on business plan

6. Save money or seek finance

7. Spoken to a business adviser

8. Other (PLEASE SPECIFY)

9. None of the above

Q10) How would you expect to start your own business. Do you think you would …? READ OUT. ALLOW MULTI CODE

1. Start it from scratch

2. Buy an existing business you are working for / Management Buy Out (MBO)

3. Buy an existing business you have not previously worked for

4. Become a partner/co-owner in a business you are working for

5. Become a partner/co-owner in a business you have not previously worked for

6. Take on/inherit a family business

7. Management Buy In ( MBI)

8. Other (PLEASE SPECIFY)

9. Don't know

Q11) What would your business do?

RECORD ALL THE FOLLOWING INFORMATION :

What sector would you operate in, for example manufacturing or a service?

What would be your main product or service?

OPEN ENDED

ALLOW DON'T KNOW AND REFUSED.

Q12) And if you were to start your own business, would you say you would be most likely to …? READ OUT. SINGLE CODE ONLY

1. Work on your own

2. Employ other people

3. Be part of a team with partners but no other employees

4. Be part of a team employing other people

5. Other (PLEASE SPECIFY)

6. Don't know

Q12A) In what location would you be most likely to start your new business? READ OUT. SINGLE CODE ONLY (CODE CLOSEST MENTIONED)

1. From home

2. In the local neighbourhood

3. In the nearest town/city centre

4. Within the region

5. Elsewhere in the UK

6. Outside the UK

7. Other (PLEASE SPECIFY)

8. Don't know

Q12aN1) Who do you intend to sell goods and services to….. READ OUT. MULTICODE OK

1. To people in your local area?

2. To people in other parts of the UK?

3. Internationally?

4. Other (SPECIFY)

5. Don't know

Q12B) Thinking generally, which of these sources would be your ideal preferences for raising finance for your new business? Please tell me all that might apply READ OUT. SINGLE CODE ONLY

1. Personal savings

2. Finance from family or friends

3. Finance from a bank or other finance provider

4. Finance from other sources (PLEASE SPECIFY)

5. (DO NOT READ) Would not need finance

6. Don't know

Q13) And have you actually tried to obtain any finance for your new business in the past 12 months?

1. Yes

2. No

3. Don't know

4. Refused

Q14) [TEXT SUBSTITUTION - IF TRIED TO OBTAIN FUNDING AT Q13 (CODE 1): What type of finance did you seek?

IF NOT TRIED TO OBTAIN FUNDING AT Q13 (NOT CODE 1): If you were to start your own business, which type of finance would you be most likely to seek?

DO NOT READ OUT. PROBE FULLY: WHERE ELSE? IF NECESSARY OFFER FIRST TWO AS EXAMPLES. MULTIPLE RESPONSE.

ASK IF MORE THAN ONE SOURCE OF FUNDING CODED AT Q14. OTHERS GO TO FILTER ABOVE Q14AN1

Q14A) And which was the first source of finance that you [TEXT SUBSTITUTION - IF TRIED TO OBTAIN FUNDING AT Q13 (CODE 1): sought? / IF NOT TRIED TO OBTAIN FUNDING AT Q13 (NOT CODE 1): would seek?

PROBE TO PRECODES. SINGLE-CODE ONLY. SHOW ITEMS CODED AT Q14.

1. Equity investment

2. Bank overdraft

3. Bank loan

4. Mortgage for property purchase or improvement

5. Leasing or hire purchase

6. Factoring

7. Loan from family/business partner/directors

8. Loan from a Community Development Finance Institution

9. Grant

10. Credit card

11. Informal self-help credit scheme

12. Other (PLEASE SPECIFY)

13. Don't know

14. Refused

ASK IF BANK MENTIONED AT Q14 (CODES 2-3). OTHERS GO TO FILTER ABOVE Q14B

Q14AN1) Can I check, what sort of bank did you obtain finance from, was it … READ OUT. MULTICODE OK

1. A UK high street bank?

2. A building society?

3. A community bank?

4. A merchant or investment bank?

5. Other (SPECIFY)

6. Don't Know

ASK IF FAMILY ETC. FOR LOAN OR SOUGHT GRANT, AND DID NOT APPROACH BANK ETC.. (I.E. Q14/CODE 07 OR 09, AND NOT CODES 01-06, 08). OTHERS GO TO FILTER ABOVE Q15

Q14B) Why [TEXT SUBSTITUTION - IF TRIED TO OBTAIN FUNDING AT Q13 (CODE 1): did you/ IF NOT TRIED TO OBTAIN FUNDING AT Q13 (NOT CODE 1): would you] not seek finance from a bank or other formal finance provider? DO NOT READ OUT

1. Thought would be turned down

2. No need to

3. Cost of finance too high

4. Too difficult / too much hassle

5. Other (SPECIFY)

6. Don't Know

ASK ALL WHO HAVE TRIED TO OBTAIN FINANCE (Q13/CODE 01). OTHERS GO TO Q18.

Q15) Approximately how much finance did you seek?

PROBE TO PRECODES.

1. Less than £1000

2. £1000 - £4,999

3. £5,000 - £9,999

4. £10,000 - £24,999

5. £25,000 - £49,999

6. £50,000 - £99,999

7. £100,000 - £249,999

8. £250,000 - £499,999

9. £500,000 - £999,999

10. £1 million or more

11. Don't Know

12. Refused

Q16) And did you have any difficulties in obtaining this finance from the first source you approached ? IF YES, PROBE TO PRECODES. SINGLE CODE ONLY

1. Yes - was unable to obtain any finance

2. Yes - obtained some but not all of the finance required

3. Yes - obtained all the finance required but with some problems

4. No - had no difficulties in obtaining finance

5. Don't know

6. Refused

ASK ALL WHO HAVE HAD DIFFICULTIES IN OBTAINING FINANCE (Q16 / CODE 01-03). OTHERS GO TO Q18

Q16A) (IF Q16 "1") What reasons were given for your application for finance being turned down? DO NOT READ OUT. MULTI-CODE POSSIBLE.

(IF Q16 "2") What reasons were given for your receiving less finance than you sought? DO NOT READ OUT. MULTI-CODE POSSIBLE.

(IF Q16 "3") Why were there problems with your application? DO NOT READ OUT. MULTI-CODE POSSIBLE.

1. No security

2. Insufficient security

3. Poor personal credit history

4. Poor business credit history

5. No credit history/not in business long enough

6. Applied for too much

7. Applied for far too little

8. Too many outstanding loans/mortgage

9. Inadequate business plan

10. Business sector too risky

11. No reason given

12. Other (PLEASE SPECIFY)

13. Don't know

Q17) Did this source of finance offer any help or advice to improve your chances of obtaining finance? IF YES, PROBE TO PRECODES

1. Yes - the source assisted me directly

2. Yes - the source recommended that I contacted another organisation

3. No

4. Don't know

5. Refused

ASK IF Q17 IS "YES" (CODES 1 OR 2). OTHERS GO TO Q17B

Q17A) Did you use this advice to re-apply for finance?

1. Yes

2. No

3. Don't know

4. Refused

ASK ALL WHO HAVE HAD DIFFICULTIES IN OBTAINING FINANCE

Q17B) Did you eventually go on to obtain finance for your business?

1. Yes

2. No

3. Refused

ASK ALL WHO HAVE EVENTUALLY WENT ON TO OBTAIN FINANCE (Q17B/CODE 1). OTHERS GO TO Q18

Q17C) What type of finance did you eventually obtain? DO NOT READ OUT. MULTI-CODE POSSIBLE.

1. Equity investment

2. Bank overdraft

3. Bank loan

4. Mortgage for property purchase or improvement

5. Leasing or hire purchase

6. Factoring

7. Loan from family/business partner/directors

8. Loan from a Community Development Finance Institution

9. Grant

10. Credit card

11. Informal self-help credit scheme

12. Other (PLEASE SPECIFY)

13. Don't know

14. Refused

ASK ALL THINKERS

Q18) Sometimes people need expert or professional information, advice or guidance about starting or running a business. Where would you go to get this type of business information, advice or guidance? DO NOT READ OUT. PROBE FULLY: Where else? WRITE IN

ASK Q19 IF NAMED ANYTHING AT Q18. OTHERS GO TO Q20

Q19) And what have you used for business advice or information since thinking about starting a business/becoming self-employed? DO NOT READ OUT. MULTI-CODE POSSIBLE. SHOW Q18 RESPONSES

ASK ALL THINKERS

Q20) Which organisations or contacts would you be likely to use for business support or advice in the future? DO NOT READ OUT. PROBE TO PRECODES. MULTI-CODE POSSIBLE. SHOW ALL PRECODES.

Q20N1) How easy do you find it to get business advice and guidance? READ OUT

1. Very easy

2. Quite easy

3. Not very easy

4. Not at all easy

5. Not applicable - never used/wanted

6. Don't know

Q20N2) How often does the business advice and guidance that is currently available meet your needs? READ OUT

1. Always

2. Mostly

3. Sometimes

4. Rarely

5. Never

6. Not applicable - never used/wanted

7. Don't know

ASK RESPONDENTS IN ENGLAND ONLY. OTHERS GO TO Q21

Q20A) Can I check, have you ever heard of the organisation "Business Link"?

1. Yes

2. No

3. Don't know

ASK ALL THINKERS

Q21) Realistically, approximately what would you expect your annual turnover to be in your first year of trading before tax? PROBE TO RANGE

1. Nothing / negligible

2. Up to £1000

3. £1,001 to £5000

4. £5,001 to £10,000

5. £10,001 to £25,000

6. £25,001 to £50,000

7. £50,001 to £100,000

8. £100,001 to £250,000

9. £250,001 to £500,000

10. £500,001 to £1m

11. Over £1m up to £10m

12. More than £10m

13. Don't know

14. Refused

ASK ALL SERIOUS THINKERS CURRENTLY IN EMPLOYMENT (DQ6/CODE 02 AND Q1A / CODES 04 OR 05). OTHERS GO TO Q26

Q22) If and when you start your business, do you think you will continue to work in your current job?

1. Yes

2. No

3. Don't know

ASK IF 'YES' AT Q22 (CODE 1). OTHERS GO TO Q26

Q22A) Roughly how many hours a week do you plan to spend working on your new business? PROBE TO PRECODES

1. Less than 5

2. 5-9

3. 10-14

4. 15-19

5. 20-29

6. 30-39

7. 40 or more

8. Don't know

9. Refused

ASK ALL WHO WILL NOT GIVE UP THEIR PRESENT JOB IMMEDIATELY WHEN THEY START THEIR OWN BUSINESS (Q22 / CODE 01). OTHERS GO TO Q26

Q23) And do you plan to stay in your current job… READ OUT. SINGLE CODE EXCEPT CODES 01,02 AND 05 (OTHER) WHICH CAN BE MULTI-CODED.

1. For a while until your new business starts to take up more of your time.

2. For a while until your new business starts to make enough money.

3. Or do you plan to keep your existing job long term and to keep the business as a sideline?

4. Neither of these (DO NOT READ OUT)

5. Other (PLEASE SPECIFY)

6. Don't Know (DO NOT READ OUT)

ASK ALL THINKERS

Q24) How risky do you think it would be for you to start up a business?

READ OUT

1. Very risky

2. Quite risky

3. Not very risky

4. Not at all risky

5. Other (PLEASE SPECIFY)

6. Don't know

NB: NO Q25

SECTION THREE: EXPERIENCES OF BUSINESS OWNERS AND THE SELF-EMPLOYED

ASK ALL DOERS (DQ6/1). OTHERS GO TO FILTER BEFORE SECTION 4

ASK ALL WHO OWN A BUSINESS (Q1A/ CODES 02-03 OR Q2/ CODE 01). OTHERS GO TO Q28

Q26) Can I just ask, how many businesses do you own and / or part-own?

INTERVIEWER NOTE: IF CHAIN OF SHOPS, FACTORIES ETC. = 1 BUSINESS. NUMERIC VALUE - ALLOW 1-99.

Q27) How did you come to own your main business. Did you…? READ OUT AS NECESSARY. MULTI CODE.

1. Start it from scratch

2. Buy an existing business you were previously working for/Management Buy Out (MBO)

3. Buy an existing business you were NOT previously working for

4. Become a partner/co-owner in a business you were previously working for

5. Became a partner/co-owner in a business you were NOT previously working for

6. Take on/inherit a family business

7. Management Buy In (MBI)

8. DO NOT READ OUT: Other (PLEASE SPECIFY)

9. DO NOT READ OUT: Don't know

ASK ALL DOERS

Q28) [TEXT SUB IF OWN A BUSINESS (Q1A /CODES 02-03 OR Q2 / CODE 1): What was your employment situation immediately before you became owner of your main business? PROBE TO PRECODES]. SINGLE CODE ONLY

[TEXT SUB IF SELF-EMPLOYED AND DO NOT OWN BUSINESS ((Q1A /CODE 1 OR Q3/CODE 1) AND Q1A / NOT CODES 02-03 AND Q2 / NOT CODE 1): What was your employment situation immediately before you became self-employed?]

PROBE TO PRECODES. SINGLE CODE ONLY

1. Self employed [DO NOT SHOW THIS PRECODE IF Q1A/1 OR Q3/1]

2. Already owned a different business

3. Already a part-owner of a different business

4. Working full-time as an employee

5. Working part-time as an employee

6. In education/training

7. Looking after the home or family (including caring for relative)

8. Retired

9. Unemployed, on benefit

10. Unemployed, not on benefit

11. Not working because of sickness/disability

12. Other (PLEASE SPECIFY)

13. Refused

ASK IF RESPONDENT WAS IN EDUCATION / TRAINING (Q28 / CODE 06). OTHERS GO TO FILTER ABOVE Q30

Q29) And immediately before you started your business were you… READ OUT. SINGLE CODE ONLY

1. At school

2. At College/Further Education establishment

3. At University

4. Other (PLEASE SPECIFY)

ASK IF NOT CODES 01-03 OR REFUSED AT Q28. OTHERS GO TO FILTER ABOVE Q31

Q30) [TEXT SUB IF OWN A BUSINESS (Q1A/2 OR 3 OR Q2/1): Is this the first time you have owned a business?]

[TEXT IF SELF-EMPLOYED (Q1A/1 OR Q3/1): Is this the first time you have been self-employed?]

1. Yes

2. No

3. Refused

ASK ALL WHO ARE SELF-EMPLOYED OR STARTED BUSINESS FROM SCRATCH (Q1A / CODE 01 OR Q3 / CODE 01 OR Q27 / CODE 01). OTHERS GO TO FILTER ABOVE Q32

Q31) How many months or years did it take to set up your business, that is from when you had your original idea to the time you actually started trading? PROBE TO PRECODES

1. Six months or less

2. More than six months but not more than a year

3. More than a year but not more than two years

4. More than two years

5. Don't know

ASK ALL SELF-EMPLOYED AND THOSE WHO STARTED BUSINESS FROM SCRATCH, OR BOUGHT INTO A BUSINESS THEY WERE NOT PREVIOUSLY WORKING FOR (Q1A / CODE 01 OR Q3 / CODE 01 OR Q27/CODES 01, 03 OR 05). OTHERS GO TO Q33

Q32) TEXT SUBSTITUTION: IF RUN / PARTNER IN BUSINESS (Q1A / CODES 02-03 OR Q2 / CODE 01): And was your idea for a product or service based upon a previous job you had had?

IF SELF-EMPLOYED (Q1A / CODE 01 OR Q3 / CODE 01: And were you previously employed by anyone else in the same sort of field as you are now self-employed in?]

1. Yes

2. No

3. Don't know

ASK ALL DOERS

Q33) I'm now going to read out some statements made by people like yourself, who own or part-own a business, or who are self employed, about why they chose this particular path.

Please tell me whether you agree or disagree that it was a MOTIVATION for you, at the time you started your business or became self-employed.

READ OUT EACH STATEMENT IN TURN. ROTATE STATEMENTS.

A. I wanted to make more money than I was earning before

B. I wanted the freedom to adopt my own approach to work

C. I always wanted to be my own boss

D. I wanted to get away from the discrimination that occurred at my previous place of employment

E. I was dissatisfied in my previous job

F. I wanted to challenge myself/ prove I could do it

G. I wanted to continue a family tradition

H I was unable to obtain regular suitable paid employment

I. I had been made redundant

J. I had been out of work for a period of time

K. I wanted to follow the example of someone I admired

L. I wanted to develop a hobby or some other activity into a commercial enterprise

M. I wanted to make an idea or innovation happen

N. I wanted to do something that helps or supports other people

O. I wanted to do something that helps or supports the environment

P. I wanted to do my line of business better than my previous employer

Q. I wanted to be able to work from home

FOR EACH STATEMENT PROBE WHETHER (DIS) AGREE STRONGLY OR SLIGHTLY

1. Agree strongly

2. Agree slightly

3. Neither agree nor disagree

4. Disagree slightly

5. Disagree Strongly

6. Don't know

Q34) Are there any other reasons why you chose to start a business or become self-employed which I haven't already mentioned? WRITE IN

Q35) Has your business been involved in improving people's awareness of running a company or enterprise in the last 12 months?

ADD IF NECESSARY: for example school visits or schemes such as Young Enterprise, the Princes Trust, Business Dynamics, or other kinds of business mentoring.

IF RESPONDENT NEEDS FURTHER CLARIFICATION: Other similar schemes are Business in the Community, the National Association of Business Angels, Shell LiveWire, Academy of Enterprise, and Education of Business Partnerships

1. Yes

2. No

3. Don't know

Q36) Can I just ask, [TEXT SUBSTITUTION IF RUN A BUSINESS (Q1A/CODE 02-03 OR Q2/CODE 01): what does your (main) business do? TEXT SUBSTITUTION IF SELF-EMPLOYED (Q1A/CODES 01 OR Q3/CODE 01): when you say you are self-employed, what do you do?...] OPEN ENDED.

INTERVIEWER RECORD ALL THE FOLLOWING INFORMATION:

What sector do you operate in, for example manufacturing or a service?

What is your main product or service?

Q36A) Do you trade….. READ OUT. MULTICODE OK

1. In your local area?

2. With people in other parts of the UK?

3. Internationally?

4. Other (SPECIFY)

5. Don't know

Q37) And [TEXT SUBSTITUTION IF RUN A BUSINESS (Q1A / CODES 02-03 OR Q2 / CODE 01): how many years has your main business been trading? TEXT SUBSTITUTION IF SELF-EMPLOYED (Q1A / CODE 01 OR Q3 CODE / 01): how many years have you been self-employed?]

1. Up to one year

2. More than one year, up to two

3. More than two years, up to three

4. More than three years, up to four

5. More than four years, up to five

6. More than five years, up to ten

7. More than ten years, up to twenty

8. More than 20 years

9. Can't remember

10. Refused

Q38) [ADDITIONAL TEXT IF SELF EMPLOYED (Q1A / CODE 01 OR Q3 / CODE 01): You mention that you were self-employed] can I just confirm, what is the legal status of your main business, for example is it a sole proprietorship, partnership or company? PROBE TO PRE-CODES

1. Sole proprietorship (run by one self-employed person)

2. Partnership (run by two or more people who own the business)

3. Company. (Working directors are classed as employees - the business is

registered at Companies' House and may be a limited company)

4. Social enterprise

5 Commercial business to benefit the community

6. Not for profit

7. Charity

8. Franchise

7. OTHER (PLEASE SPECIFY)

8. Don't know

Q39) Excluding yourself, how many people work for your main business? Please include everyone who works for the business whether on a full-time or a part-time basis, and regardless of whether or not they receive a salary or wage from the business? PROBE TO PRE-CODES

1. 0

2. 1-4

3. 5-9

4. 10-19

5. 20-49

6. 50-249

7. 250-999

8. More than 1000

9. Don't know

Q40) Do any of the following regularly work for your business… ? READ OUT. MULTICODE OK

1. Your partner

2. Your child / children

3. Another family member

4. A previous work colleague

5. Somebody you knew as a friend before they came to work for you

6. None of these

7. Refused

Q41) How many hours a week on average do you work in your business? PROBE TO PRECODES

1. Less than five hours

2. Five hours or more, less than ten

3. Ten hours or more, less than fifteen

4. Fifteen hours or more, less than twenty

5. Twenty hours or more, less than thirty

6. Thirty hours or more, less than forty

7. Forty hours or more, less than fifty

8. Fifty hours or more

9. Don't know

10. Refused

Q42) And which organisations or contacts, if any, have you used for business support or advice in the last 12 months ? DO NOT READ OUT. PROBE TO PRECODES. MULTI CODE POSSIBLE.

SECTION FOUR : REASONS FOR NOT WANTING TO HAVE A BUSINESS

NB: NO Q43-Q45

ASK AVOIDERS ONLY (DQ6/CODE 5)

Q46) Have you ever personally owned or part-owned a business, or been self employed in the past ? IF YES: When did you last own a business or were self employed? PROBE/READ OUT AS NECESSARY

1. No - never

2. Yes - in the last year

3. Yes - in the last five years

4. Yes - in the last ten years

5. Yes - in the last twenty years

6. Yes - more than twenty years

7. Other (PLEASE SPECIFY)

8. Don't know

ASK ALL WHO HAVE NEVER OWNED OR PART-OWNED A BUSINESS OR BEEN SELF-EMPLOYED IN THE PAST (Q46/CODE 01, BUT NOT IF Q4A/5 OR Q4C/5). OTHERS GO TO DQ47 CLASSIFICATION)

Q47) Have you EVER considered starting a business or buying into an existing business or becoming self-employed?

1. Yes

2. No

3. Don't know

CATI TO CLASSIFY AUTOMATICALLY

DQ47) Type of Avoider (NOT ASKED, CODED AUTOMATICALLY)

1. Active Avoider (Q4A/5 OR Q4C/5 OR Q47/1)

2. Avoider (Q47/2-3)

ASK IF ACTIVE AVOIDER (DQ47 / CODE 01), OTHERS GO TO Q49

Q48) What stopped you from starting a business or made you decide against it? PROBE FULLY: What else? WRITE IN

ASK ALL AVOIDERS

Q49) Which of the following, if any, are things that might stop you personally from starting a business or becoming self employed … READ OUT. ROTATE ORDER.

ASK IF 3 OR MORE MENTIONED AT Q49. OTHERS GO TO Q50A

Q50) And which two would you say are the biggest barriers to you starting a business or becoming self-employed… SHOW CODES MENTIONED AT Q49. READ OUT IF NECESSARY (ROTATED). ALLOW TO BE DOUBLE PUNCHED ONLY

1. Not having an idea for a business

2. Not knowing how to start and run a business, get hold of premises, equipment or staff

3. The amount of time or work involved/effect on domestic responsibilities or family life

4. Getting the finance for the business

5. IF EMPLOYED AT Q1A (CODES 04 OR 05): Losing the security, income or good promotion prospects from your current job

6. Worry of insufficient sales, orders, or profit

7. The chance that your business might fail

8. Fear of getting into debt

9. Fear of adding to existing debt/not being able to keep up with repayments

10. The economic climate at the moment

11. The complexity of regulations relating to starting a business

12. Your age

13. Bad experience in the past / past experience

14. None of these

15. Don't know

ASK ALL AVOIDERS

Q50A) Are there any other reasons which would stop you starting a business or becoming self-employed that you I haven't already mentioned? DO NOT READ OUT. WRITE IN

Q51) What, if anything, would make you consider starting a business or becoming self-employed? DO NOT READ OUT. PROBE TO PRECODES OR WRITE IN OTHER.

1. Access to the finance required

2. A desire to make an idea or innovation happen

3. Being made redundant

4. Wanting to make more money than currently earning

5. Wanting to be own boss

SECTION FIVE : ATTITUDES TOWARDS ENTERPRISE

ASK ALL

Q52) I am now going to read out some statements that have been made about enterprise. For each that I read out, please tell me the extent to which you agree or disagree. READ OUT, ROTATE. FOR EACH, PROBE FOR (DIS)-AGREE STRONGLY OR SLIGHTLY

A. I admire people who start their own business

B. I would encourage a friend or relative to start a business

C. people who start and fail at business deserve a second chance (except in cases of fraud or malpractice)

D. I would rather work for a small business than a large business [ NB: SMALL BUSINESS IS UP TO 50 EMPLOYEES]

E. I would not feel confident speaking to a bank manager about getting a business loan

F. I enjoy the challenge of situations that many consider risky

H. I am scared of being in debt

I. I am an imaginative and creative person

L. I avoid taking risks whenever possible

M. I'm the sort of person who always tries to make organisations I belong to function better

N. Success in business often requires businessmen to have low morals or ethics

O. The media presents a generally negative image of small businesses and often features bad news stories

P. I often see success stories about running a business in the media

Q. I have the skills/knowledge to be able to start a business

R. It is important that as well as making money for the owners, businesses are also good for society, the community and the environment

1. Agree strongly

2. Agree slightly

3. Neither agree nor disagree

4. Disagree slightly

5. Disagree Strongly

6. Don't Know

Q52S) To what extent do you feel that the education system in this country provides the necessary skills and knowledge to enable people to start and run a business? READ OUT

1. It provides it very well

2. Fairly well

3. Neither well nor poorly

4. Fairly poorly

5 . Very poorly

6. Don't Know

Q53) TEXT SUBSTITUTION: IF THINKERS OR AVOIDERS (DQ6/CODES 04-05): I'm now going to ask you about any relevant skills and knowledge you may have that might help you to run your own business or to work for yourself.

TEXT SUBSTITUTION: IF DOER (DQ6/CODE 01): I'm now going to ask about any relevant skills and knowledge you may have that helped you to start and run your own business or to work for yourself.

ASK ALL

Have you ever taken part in any of the following? READ OUT. ROTATE.

1. Business or enterprise training at school

2. Business or enterprise training at college or university

3. Work experience in a small or medium business whilst at school or college [NB: SMALL OR MEDIUM BUSINESS IS UP TO 250 EMPLOYEES]

4. A Government or public sector training course in business or enterprise skills

5. Business mentoring with a business angel

6. Helping out in the family business

7. None of these

8. Don't know

ASK IF TOOK PART IN AT LEAST ONE ACTIVITY AT Q53 (CODES 1-6). OTHERS GO TO Q55

Q54) Did that experience encourage you to consider starting a business?

1. Yes

2. No

3. Don't' know

ASK IF YES AT Q54, OTHERS GO TO Q55

Q54A) Do you think you would have wanted to start a business anyway, even without the training or work experience?

1. Yes

2. No

3. Don't' know

ASK ALL

Q55) [ADDITIONAL TEXT IF DOER (DQ6=1: Before you started your own business, had] [TEXT IF NOT A DOER (DQ6 = NOT 1) have] any of your family or friends ever owned a business or been self-employed - either now or in the past? IF YES, PROBE: Who in your family? READ OUT IF NECESSARY. ALLOW MULTICODE

1. No - none

2. Parent

3. Partner/spouse

4. Brother/sister

5. Other relative

6. Friend(s)

7. Other (PLEASE SPECIFY)

8. Don't know

Q57) Have you ever personally invested in somebody else's small business?

IF YES : When was the last time you did this? PROBE TO PRECODES

1. No - never

2. Yes - in the last year

3. Yes - in the last five years

4. Yes - in the last ten years

5. Yes - in the last twenty years

6. Yes - more than twenty years ago

7. Other (PLEASE SPECIFY)

8. Don't know

ASK IF EVER INVESTED IN SMALL BUSINESS (Q57/CODES 02-06). OTHERS GO TO Q60a

Q58) And who received this funding? Was it… READ OUT. ALLOW MULTICODE

1. A member of your close family

2. Another relative

3. A friend or neighbour

4. A work colleague

5. Or someone who you did not previously know

6. Other (PLEASE SPECIFY)

7. Don't know

8. Refused

Q59) And how many businesses have you invested in?

NUMERIC 1-999. ALLOW DON'T KNOW AND REFUSED

ASK ALL WHO HAVE INVESTED IN THE LAST YEAR (Q57/CODE 02). OTHERS GO TO Q60a

Q60) Approximately how much have you invested in small businesses in the last year? READ OUT

1. Up to £1,000

2. Up to £5,000

3. Up to £10,000

4. Up to £50,000

5. Up to £100,000

6. Over £100,000

7. Other (PLEASE SPECIFY)

8. Don't know

9. Refused

ASK ALL

Q60a) There is a type of business called a social enterprise. This is a business with primarily social and environmental objectives, whose surpluses are principally reinvested for that purpose in the business or community, rather than mainly being paid to shareholders and owners.

Are you familiar with the idea of a social enterprise?

1. Yes

2. No

3. Don't know

ASK IF YES AT Q60a. OTHERS GO TO Q61b

NEWQ61a) Do you work for a social enterprise such as this yourself? IF NOT: Do you know anybody else who works for a social enterprise such as this? SINGLE CODE ONLY

IF NECESSARY, RE-READ DESCRIPTION OF A SOCIAL ENTERPRISE This is a business with primarily social and environmental objectives, whose surpluses are principally reinvested for that purpose in the business or community, rather than mainly being paid to shareholders and owners.

1. Yes - work for a social enterprise myself

2. Don't work for a social enterprise myself, but know someone else who does

3. Not - neither

4. Not sure

5. Refused

ASK ALL

Q61b) And aside from your main employment activity, are you regularly involved in selling any products or services? ADD IF NECESSARY: Such as selling crafts, selling household products, car boot sales, second-hand goods, collectors items or being paid for activities such as gardening, decorating, plumbing, or tuition.

1. Yes

2. No

3. Don't know

Q62) Do you rent out or let any property?

1. Yes

2. No

3. Don't know

ASK IF YES AT NEWQ61a (CODE 1), Q61b OR Q62. OTHERS GO TO Q64

Q63) Do you have a separate business bank account for the income you get from the activities you just mentioned?

1. Yes

2. No

3. Refused

SECTION SIX : CLASSIFICATION

I'd now like to ask some general questions about you and your household to help to classify your answers.

Q64) Can I ask, in which country were you born? PROBE TO PRECODES

1. England

2. Scotland

3. Wales

4. Northern Ireland

5. Republic of Ireland

6. Elsewhere (PLEASE SPECIFY)

7. Refused

ASK IF NOT BRITAIN (Q64/CODE 5 or 6). OTHERS GO TO Q66

Q65) And in what year did you move to the UK?

ENTER NUMERIC 1940-2005. IF NOT SURE, PROBE FOR APPROXIMATE YEAR

DATE CAN ONLY EXCEED AGE AT S3 BY ONE, I.E.

IF S3 "16", RANGE SHOULD BE 1988-2005

IF S3 "17", RANGE SHOULD BE 1987-2005

IF S3 "18", RANGE SHOULD BE 1986-2005, etc...

ASK Q65A IF MOVED TO UK AS AN ADULT - I.E. DO NOT ASK IF.........

Q65 "2003" AND S3 "16"

Q65 "2002" AND S3 <17

Q65 "2001" AND S3 <18 etc..

OTHERS GO TO Q66

Q65A) Did you run a business or were you self-employed before you moved to the UK?

1. Yes

2. No

3. Don't know

ASK ALL

Q66) Is the home where you live… READ OUT

1. Being bought on a mortgage

2. Owned outright

3. Rented from a local authority or housing association

4. Rented privately

5. Other (PLEASE SPECIFY)

6. Don't know

7. Refused

ASK ALL

Q67) How many wage earners are there in your household?

NUMERIC 0-19. ALLOW DON'T KNOW AND REFUSED

Q68) And are you the chief income earner in your household?

1. Yes

2. No

3. Don't know

ASK IF NOT THE CHIEF INCOME EARNER (Q67A/CODE 02). OTHERS GO TO Q70 FILTER

Q69) What is the occupation of the chief income earner in the household? WRITE IN. PROBE FOR:

JOB TITLE?

WHETHER THEY ARE RESPONSIBLE FOR ANY STAFF?

HOW MANY STAFF THEY ARE RESPONSIBLE FOR?

ANY JOB RELATED QUALIFICATIONS?

IF RETIRED, PROBE FOR WHETHER ON A STATE OR COMPANY/PRIVATE PENSION. IF THE LATTER, ASK ABOUT THEIR JOB BEFORE THEY RETIRED

ASK ALL WHO ARE CHIEF WAGE EARNERS AND WHO ARE IN EMPLOYMENT OR WHO ARE RETIRED (Q68/CODE 01 OR DK, AND Q1A CODES 04, 05 OR 08). OTHERS GO TO Q72

Q70) What is your own occupation? [TEXT IF Q1A=8: or what was your previous job, if you are retired?] PROBE FOR:

JOB TITLE? WHETHER THEY ARE RESPONSIBLE FOR ANY STAFF? HOW MANY STAFF THEY ARE RESPONSIBLE FOR? ANY JOB RELATED QUALIFICATIONS?

NB: NO Q71

ASK ALL

Q72) Do you have any disability or health problems which limit your abilities to carry out paid work?

1. Yes

2. No

3. Don't know

4. Refused

Q73) What is the highest level qualification that you hold so far? READ OUT AS NECESSARY. SINGLE CODE ONLY.

LIST FOR ENGLAND ONLY

1. Higher degree ( e.g. Masters, PhD)

2. Degree or equivalent ( e.g. BA, BSc)

3. A-level or equivalent including AS levels

4. GCSE level or equivalent (O-Level)

5. NVQ

6. GNVQ, BTEC, HND OR HNC

7. Other (please specify)

8. Refused

9. None/No formal qualifications

LIST FOR SCOTLAND. NB: ANY QUALIFICATIONS WHICH ARE BETWEEN ADVANCED HIGHER/HIGHER AND STANDARD, SHOULD BE CODED AS ADVANCED HIGHER/HIGHER

1. Higher degree ( e.g. Masters, PhD)

2. Degree or equivalent ( e.g.BA, BSc)

3. Advanced Higher/Higher

4. Standard Grade or Equivalent

5. SVQ/ NVQ

6. GSVQ/ GNVQ, BTEC, SCOTEC/ SCOTBEC, HNDORHNC

7. Other (please specify)

8. Refused

9. None/No formal qualifications

ASK IF HAVE NVQ/ SVQ (Q73 CODE 5). OTHERS GO TO FILTER ABOVE Q73Bi

Q73B) What is the highest NVQ level of your qualification?

NUMERIC 1-5. ALLOW DON'T KNOW

ASK IF CODE 5-7 AT Q73. OTHERS GO TO FILTER ABOVE Q73C

Q73Bi) And can I just check, do you also hold a university or college degree such as a PhD, MA, MSc, BA or BSc? IF YES, PROBE WHICH

1. Yes - PhD, MA, MSc

2. Yes - BA or BSc

3. No

4. Not sure

ASK IF HAVE A QUALIFICATION ABOVE A-LEVEL/HIGHER (Q73/CODES 1-2, 5, 6, OR Q73Bi). OTHERS GO TO FILTER ABOVE Q73C

Q73bii) Did you graduate or qualify within the last 5 years?

1. Yes - in the last five years

2. No - longer ago

3. Not sure when

4. Did not/have not graduated/qualified

ASK IF Q73 "1-7". OTHERS GO TO Q74

Q73C) Do you have any business qualifications, e.g. degree/diploma in business studies, [ENGLAND ONLY TEXT] GCSE in applied business studies [SCOTLAND TEXT] a Higher or Standard Grade qualification in business studies? IF YES, PROBE FOR WHICH. MULTICODE OK

1. Yes - degree/diploma in business studies

2. Yes - {ENGLAND} GCSE in applied business studies {SCOTLAND} Higher or Standard Grade qualification in business studies

3. Yes - other business qualification (PLEASE SPECIFY)

4. No

5. Don't know

Q73D) NB: NO Q73D

ASK ALL

Q74) Are you currently… READ OUT. SINGLE CODE ONLY

1. Married

2. Cohabiting or living with a partner

3. Single

4. Other (SPECIFY)

5. Refused

Q75) Including yourself, how many people live in your household in total?

NUMERIC 1-99. ALLOW DON'T KNOW AND REFUSED

ASK ALL WITH MORE THAN ONE IN HOUSEHOLD (Q75 >1). OTHERS GO TO Q78

Q76) And how many of these are dependent children aged younger than 16?

NUMERIC 0 - (VALUE AT Q75 MINUS 1). ALLOW REFUSED

ASK IF SUM OF Q76 PLUS 1 IS LESS THAN ANSWER AT Q75. OTHERS GO TO FILTER BEFORE Q77

Q76a) (TEXT IF AGED 16-24 AT S3) Including yourself (ALL) how many people in your household are aged between 16 and 24?

NUMERIC 0 - ((VALUE AT Q75 + VALUE AT Q76) MINUS 1). ALLOW REFUSED

ASK ALL WITH CHILDREN AT Q76>0. OTHERS GO TO Q78

Q77) Who has responsibility for looking after the children during weekday daytimes? PROBE TO PRECODES. MULTICODE OK.

1. I do/Respondent

2. Wife/husband/Partner

3. (The respondent's) Mother/father

4. Ex-partner

5. Other family member

6. Child minder/nanny

7. School/nursery

8. No one, they look after themselves

9. Other (PLEASE SPECIFY)

10. Don't know

11. Refused

ASK ALL

Q78) (Apart from children), do you personally have the responsibility of caring for somebody, e.g. an elderly relative?

1. Yes

2. No

3. Don't know

4. Refused

Q79) How would you describe your ethnic origin? READ OUT AS NECESSARY. SINGLE CODE ONLY

1. White: British

2. White Irish

3. Any other White background

4. Mixed: White and Black Caribbean

5. Mixed: White and Black African

6. Mixed: White and Asian

7. Mixed: Any other mixed background

8. Black or Black British: Caribbean

9. Black or Black British: African

10. Black or Black British: Other

11. Asian or Asian British: Indian

12. Asian or Asian British: Pakistani

13. Asian or Asian British: Bangladeshi

14. Asian or Asian British: Other

15. Chinese

15. Any other ethnic group (PLEASE SPECIFY)

16. Refused

Q80) (USE IN ENGLAND) The Small Business Service (USE IN SCOTLAND) The Scottish Executive .......may want to carry out some follow-up research in the future. Would you be willing to be contacted to help with that research?

ADD AS NECESSARY: Participation in any future research is voluntary and you would be able to decline at the time you are contacted. We would not contact you for any other purpose other than research

1. Yes

2. No

3. Depends

ASK IF YES/DEPENDS AT Q80. OTHERS GO TO THANK

Q81) Please can I take your name ASK RESPONDENT TO SPELL IT IF NECESSARY.

OPEN-ENDED. WRITE IN. ALLOW REFUSAL

ASK ALL WHO GIVE A NAME AT Q81. OTHERS GO TO THANK

Q82NEW) Do you think that there is any chance that you might move address over the next year or so? If so, would it be possible to take a work or mobile number that we could contact you on? IF THEY GIVE A NUMBER, TAKE NUMBER CAREFULLY (INCLUDING AREA CODES)

ADD AS NECESSARY: Your number would only be called for research on behalf of the Small Business Service and would not be passed on to anybody else. We will never text mobiles

1. Will not move

2. Number given (ENTER)

3. Refused to give number

THANK

On behalf of IFF Research, thank you very much for your time.

If you would like to confirm that IFF Research is a bona fide Market Research company, you can call the Market Research society, free of charge, on 0500 39 69 99.

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