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AcknowledgementSocial Work Inspection AgencyChapter 1 Summary, evaluation and recommendationsChapter 2 ContextChapter 3 Outcomes for people who use servicesChapter 4 Impact on people who use services and other stakeholdersChapter 5 Delivery of key processesChapter 6 ManagementChapter 7 LeadershipChapter 8 Capacity for improvementAppendix 1 Criminal justice follow-up inspection reportAppendix 2 Organisational Structure at SMT LevelAppendix 3 chcp organisationAppendix 4 Inspection methodology and process
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