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Employee Engagement in the Public Sector: A Review of Literature

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ANNEX C SCREENING FRAMEWORK

Document

Screening Criteria

Assessment

No.

Source

Title

Document

Employee Engagement Focus

Context & Definition

Public Sector

Models

Case Studies

Impact

Measurement & Monitoring

International

Yes No

Seminal

1

Institute for Employment Studies

The Drivers of Employee Engagement

Report

100%

v

v

v

v

?

v

X

Y

Y

6

People Management 140906

Singular Focus

Paper

100%

v

v

v

v

X

X

Y

7

People Management 091106

The Exchange Factor

Paper

Partial

X

v

v

v

v

X

X

Y

8

Melcrum Publishing

Employee Engagement: How to build a high-performance workforce

Report extract

100%

v

Mixed

v

v

v

v

v

Y

Y

9

People Management 270706

…interview for engagement

Paper

100%

X

X

v

X

X

X

X

Y

14

CBI Conference 270207

Employee Engagement

Programme only

100%

v

v

v

v

v

v

X

Y

19

Right Management

Measuring True Employee Engagement

Report extract

100%

v

X

v

X

v

v

v

Y

Y

20

HR Gateway

Interviews on Communications & HR (pages 16 - 17)

Papers

Partial

X

X

Partial

v

X

X

X

Y

22

Penna plc

Meaning at Work

Report

100%

X

X

v

X

v

X

X

Y

Y

25

Corporate Leadership Council

Driving Performance and Retention thorugh Employee Engagement and Engaging the Workforce

Paper extract

100%

v

X

v

X

v

X

v

Y

26

Harvard Business Review Dec 2004

The Things They Do for Love

Paper

100%

X

X

v

?

v

X

v

Y

29

Chartered Institute of Personnel Development

Reward Management

Report

100%

v

Mixed

v

X

v

X

X

Y

36

Segal; Sibson

Assessing Employee Engagement: The Key to Improving Productivity

Paper

100%

v

X

v

X

v

v

v

Y

Y

37

Segal; Sibson

2006 Rewards of Work Study

Paper

Partial

v

v

X

v

v

v

Y

Y

39

CIPD

Employee Engagement

Fact Sheet

100%

v

Mixed

v

v

v

v

X

Y

Y

40

CIPD

Reflections on Employee Engagement

Report

100%

X

Mixed

v

v

v

v

X

Y

Y

41

CIPD

How engaged are British Employees? (2006)

Report

100%

v

Mixed

v

X

v

v

X

Y

Y

42

CIPD

The Psychological Contract

Fact Sheet

100%

v

Mixed

v

X

v

X

X

Y

44

IiP UK

Engaging with People - Key Points

Paper

100%

v

Mixed

v

X

v

v

X

Y

45

Ipsos MORI and The Work Foundation

The Workers Index - May 2006

Report

100%

v

v

X

X

X

v

X

Y

48

Ipsos MORI

Change Management And Leadership: The Challenges For The Public Sector

Article

Partial

X

v

X

X

v

v

X

Y

54

2nd Quality Conference for Public Administration in the EU

The Common Assessment Framework ( CAF)

Report

Partial

X

v

v

X

X

v

v

Y

56

British Psychological Society

Emotional bond key to success

Article

100%

v

v

v

X

v

v

X

Y

57

Institute for Employment Studies

The Contribution of Skills to Business Performance

Report

Partial

v

X

v

X

v

v

v

Y

60

Cabinet Office

Trade union and employee involvement in public service reform

Report

Partial

X

v

Partial

v

v

v

X

Y

61

Cabinet Office

Total Reward Framework

Toolkit

Partial

X

v

v

X

v

v

X

Y

62

Cabinet Office / TUC

Drive for Change

Toolkit

100%

v

v

v

v

v

v

X

Y

Y

63

CBI

Working Together

Report

100%

X

Mixed

v

v

v

v

X

Y

64

International Council of Nurses

What makes a good employer?

Report

Partial

v

v

v

X

v

v

v

Y

67

Schmidt & carbol consulting group, inc.

Identifying the drivers of staff satisfaction and commitment in the public sector - updated version, 2004

Report

100%

v

v

v

v

X

X

v

Y

68

Schmidt & carbol consulting group, inc.

Workplace well-being in the public sector - a review of the literature and the road ahead

Report

100%

v

v

Partial

X

X

X

v

Y

69

Canadian Government Executive

People, Service and Trust: Links in a Public Sector Service Value Chain

Article

100%

v

v

v

X

v

v

v

Y

70

NetworkedGovernment.ca

Putting Our B.E.S.T. Foot Forward: Improving Service Through Employee Engagement

Article

100%

v

v

v

v

v

v

v

Y

71

Office of the Auditor General of British Columbia

Building a Strong Work Environment in British Columbia's Public Service: A Key to Delivering Quality Service

Report

Partial

v

v

v

v

v

X

v

Y

77

Towers Perrin

Working Today: Understanding What Drives Employee Engagement

Report

100%

v

X

v

X

v

v

v

Y

80

Society for Human Resource Management

Gallup - 6 Keys to the New Workplace

Paper

Partial

X

X

X

X

X

v

v

Y

81

Melcrum Publishing

Realising RBC's new vision for employee communications

Paper

100%

X

X

v

v

v

v

v

Y

Y

83

Swinburne Univ. of Technology

The High Cost of Disengaged Employees

Lit Review

100%

v

X

v

v

v

v

v

Y

85

Gallup Management Journal

B&Q Boosts Employee Engagement - and Profits

Paper

100%

X

X

X

v

v

v

v

Y

86

eironline

Few employees engaged in their jobs, poll finds

Paper

100%

X

X

X

X

v

v

v

Y

90

Harvard Business School Publishing

How Great Managers Manage People

Paper

Partial

X

X

v

X

X

X

X

Y

93

IRS Employment Review

Getting engaged: employee satisfaction at West Brom

Paper

100%

X

X

v

v

v

v

X

Y

97

Hay Group

Cracking the Code' - the challenge of optimising efficiency across the Scottish Public Sector

Presentation

100%

X

X

v

X

X

X

X

Y

98

CIPD

Working Life: Employee Attitudes and Engagement 2006

Report

100%

v

Mixed

v

X

X

v

X

Y

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Page updated: Wednesday, May 9, 2007