Benefits and Costs of Co-locating Services in Rural Scotland

Footnotes

1 CtOG Target H http://www.scotland.gov.uk/Topics/People/Social-Inclusion/17415/CtOG-targets/ctog-target-h

2 Availability of services in rural Scotland 2002 http://www.scotland.gov.uk/library5/rural/asrs-00.asp

3 Review of best practice in service delivery to remote rural areas http://www.scotland.gov.uk/library5/social/ribp-00.asp

4 Pickering, 2003. Innovative methods of service delivery in rural Scotland: A good practice guide. Scottish Executive Social Research

5 Gilder, P., Leishman R. & Rankin, N., 2004. The cost of super-sparsity. Highland Council & Argyll and Bute Council

6 Alternatively known as joint provision, integrated service provision, one-stop shops or multi service outlets.

7 CtOG Target H http://www.scotland.gov.uk/Topics/People/Social-Inclusion/17415/CtOG-targets/ctog-target-h

8 Berry, S. Rethinking the future of rural service delivery, RuralNet UKhttp://www.ruralnetuk.org/downloads/vision2004_text.pdf

9 A. Harrop and G. Palmer (2000) The costs of the joint provision of services in rural communities - report to the Countryside Agency http://www.npi.org.uk/reports/rural%20joint%20provision.pdf

10 Good Practice in Rural Development : Innovative methods of service delivery in rural Scotland http://www.scotland.gov.uk/library5/rural/gprd-00.asp

11 Bryden, J., Rennie, F., Bryan, A. Hay, K. & Young-Smith, L., 2007. Critical Factors in the Success of One-Stop Shops as a Model of Service Delivery within Rural Locations. Final Report to The Scottish Executive. University of Highlands and Islands

12 Moseley, M. and Parker, G. The Joint Provision of Rural Services. Rural Research Report No.34. Rural Development Commission: London, 1998, iv, 124

13 'Setting up one-stop shops - a good practice handbook on linking services in market towns, Countryside Agency (2003)

14 http://www.hm-treasury.gov.uk/economic_data_and_tools/greenbook/data_greenbook_index.cfm

15 ODPM (2004) Assessing the impacts of spatial interventions: The '3Rs' guidance, http://www.odpm.gov.uk/stellent/groups/odpm_about/documents/downloadable/odpm_about_029333.pdf

16 To use more technical jargon, the free market will fail to deliver some services for which this is true. Accordingly government may choose to intervene to correct this market failure using direct support.

17 E.g. Cambell S, Roland M, Buetow S. (2000) Defining quality of care. Social Science and Medicine, 51(11):1611-25.

18 Donabedian, A. (1988). The quality of care. How can it be assessed? Journal of American Medical Association, 260(12), 1743-1748.

19 Hope, S., Anderson, S. & Sawyer, B. (2000). The quality of services in rural Scotland. Scottish Executive Central Research Unit

20 Who may nevertheless be struggling to operate as a supplier of private goods.

21 Defra (2002) The way ahead for rural service a good practice guide for locating rural services

http://www.defra.gov.uk/rural/pdfs/ruralwp/ruralguide/ruralguide.pdf

22 Benefits Realisation: Developing a Reporting Framework for The Customer First Program, The Scottish Executive (2005).

23 See ODPM (2004) op cit.

24 National Economic Research Associates (2003) Cost benefit analysis of rural Post Office branches, http://www.postcomm.gov.uk/documents/postoffices/NeraFinalRprt.pdf

25 Capalbo S. and C Heggem, (1998) Evaluating Telemedicine in Rural settings issues and applications, Research Discussion paper, Montana State University, at:

http://agecon.lib.umn.edu/cgi-bin/pdf_view.pl?paperid=1825&ftype=.pdf ;

Olsen JA, Donaldson C. (1998) Helicopters, hearts and hips: using willingness to pay to set priorities for public sector health care programmes. Soc Sci Med. 1998 Jan;46(1):1-12

26 Finlayson, S . et al (1999), Patien t Preferences for Location of Care: Implications for Regionalization. Medical Care. 37(2):204-209.

27 Choice, responsiveness and equity in the NHS and social care: a national consultation

http://www.dh.gov.uk/PublicationsAndStatistics/Publications/PublicationsPolicyAndGuidance/PublicationsPolicyAndGuidanceArticle/fs/en?CONTENT_ID=4075311&chk=R3Lr37

28 Highland Community Planning and Resources Project, (2005). Community resources toolkit: A quantitative study into service user preferences, Highland Wellbeing Alliance

29 Edwards, T., (2005), Rural Development. SPICe Briefing, The Scottish Parliament

30 Scottish Executive (2002) 'Availability of services in rural Scotland'.

31 Hope, S., Anderson, S. & Sawyer, B., 2000. The quality of services in rural Scotland. Scottish Executive Central Research Unit

32 Gilder, P., Leishman R. & Rankin, N. (2004). The cost of super-sparsity. Highland Council & Argyll and Bute Council

33 McHugh, T., (2005). Customer First - Measuring Public Service Improvement - Discussion Paper. Scottish Executive

34 Berry, S. (2004). Rethinking the future for rural service delivery. Ruralnet UK

35 A. Harrop and G. Palmer (2000). The costs of the joint provision of services in rural communities - report to the Countryside Agency http://www.npi.org.uk/reports/rural%20joint%20provision.pdf

36 Brown, S. (1993). A primer on Q methodology. Operant Subjectivity, 16, 3/4, 91-138

37 A full discussion of the case study selection procedure is presented in Appendix 1.

38 Efficient service delivery can be equated to cost reductions, but the co-location agenda is also in step with wider reviews that aim to make savings that are ploughed back into front line services; http://www.ogc.gov.uk/efficiency/index.asp?docid=1003959

39 Note that it makes little sense to compare the cost-effectiveness of completely different services or even the same service of different levels of service.

40 Sutton, M et al. (2006) Geographic differences in the costs of delivering health services in Scotland: implications for the national resource allocation formula, Health Economics Research Unit

University of Aberdeen

http://www.nrac.scot.nhs.uk/docs/consultation/Technical%20Report%20E%20-%20Review%20of%20Excess%20Costs.pdf

41 Hindle, T. et al. (2004) Review of the Evidence on Additional Costs of Delivering Services to Rural Communities. Secta consulting

42 See for example, Setting up One Stop Shops - Countryside Agency

http://www.countryside.gov.uk/Images/CA%20153%20One%20stop%20shops_tcm2-15951.pdf

43 Biggar Economics (2005), Feasibility Study for the Walkerburn Community Mall - A Summary Report

44 Colin Holmes, Dumfries and Galloway Council,

45 Voluntary Acton Lewis, Annual Report 2002-2003

http://www.valewis.org.uk/val/about/annreports/files/Annual_Report_03-04.PDF

46 http://www.dumgal.gov.uk/dumgal/xdocuments/8433.pdf.ashx

47 Consistent with the HM Treasury Green Book discount rate. http://greenbook.treasury.gov.uk/

48 http://www.theaa.com/