| Description | This report sets out the details of the discussion events on public service reform with leaders of public services in Scotland. |
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| ISBN | (Web Only) |
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| Official Print Publication Date | |
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| Website Publication Date | March 30, 2007 |
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Public service leaders' dialogue events
Part of the dialogue on public service reform that took place across Scotland between June 2006 and February 2007.
ISBN 978 0 7559 1505 7 (Web only publication)
This document is also available in pdf format (416k)
Contents
INTRODUCTION
1. Background and method
REFLECTIONS ON THE DISCUSSION DOCUMENT
2. General reflections
3. Strategic direction of reform
4. The role of the public sector
CURRENT REFORM ACTIVITIES: BARRIERS AND ENABLERS
5. Performance measurement
6. Information sharing
7. Cultural change
8. Current successful reforms
9. Resourcing
PRIORITIES FOR REFORM
10. Structural change vs. collaboration
11. Community Planning Partnerships
12. Managing Delivery
13. Engaging with users
14. Joint planning
15. Shared services
16. Sharing best practice
17. Creating joint posts
18. Local decision-making
19. Incentives
20. Engaging with staff
21. Accountability and outcome agreements
22. Leadership
Annexe A: Ideas for reform
The views expressed in the report do not necessarily reflect those of the Scottish Executive.
The Scottish Executive is making this report available on-line in order to provide access to its contents for those interested in the subject.
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