| Description | This report evaluates 11 pilot projects set up to provide money advice to vulnerable groups.
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| ISBN | 9780755965328 (Web Only) |
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| Official Print Publication Date | March 2007 |
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| Website Publication Date | March 23, 2007 |
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Morag Gillespie, Louise Dobbie, Gareth Mulvey Scottish Poverty Information Unit, Glasgow Caledonian University with Yvonne Gallacher (Money Advice Scotland) and Jim Campbell Caledonian Business School, Glasgow Caledonian University
ISBN 978 0 7559 6532 8 (Web only publication)
This document is also available in pdf format (628k)
CONTENTS
Acknowledgements
EXECUTIVE SUMMARY
LIST OF TABLES
ABBREVIATIONS
CHAPTER 1 INTRODUCTION
Background
Overview of the pilot projects
Evaluation overview
CHAPTER 2 MONEY ADVICE PROJECTS IMPLEMENTATION AND ACTIVITIES
Introduction
Monitoring information
Direct advice services
Other Activities
Project implementation
Conclusions
CHAPTER 3 SERVICE USER PERSPECTIVES
Service user and interviewee characteristics
Outcomes and impacts of advice
Improving access to advice
Conclusions
CHAPTER 4 QUALITY AND COST EFFECTIVENESS
Outcomes of the quality audit
Analysis of cost effectiveness
CHAPTER 5 INFORMING MAINSTREAM MONEY ADVICE
Issues for disadvantaged groups
Overall impact of pilot projects
Lessons for mainstream service provision
Conclusions
Note on the research and evaluation process
REFERENCES
Appendix 1: Outline of Research and Evaluation
Appendix 2: Summary of Money Advice Projects
Appendix 3: Service user profile information
The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.
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