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Morag Gillespie, Louise Dobbie, Gareth Mulvey Scottish Poverty Information Unit, Glasgow Caledonian University with Yvonne Gallacher (Money Advice Scotland) and Jim Campbell Caledonian Business School, Glasgow Caledonian University
ISBN 978 0 7559 6532 8 (Web only publication)
This document is also available in pdf format (628k)
LIST OF TABLES
CHAPTER 1 INTRODUCTIONBackground Overview of the pilot projects Evaluation overview
CHAPTER 2 MONEY ADVICE PROJECTS IMPLEMENTATION AND ACTIVITIESIntroduction Monitoring information Direct advice services Other Activities Project implementation Conclusions
CHAPTER 3 SERVICE USER PERSPECTIVES Service user and interviewee characteristics Outcomes and impacts of advice Improving access to advice Conclusions
CHAPTER 4 QUALITY AND COST EFFECTIVENESS Outcomes of the quality audit Analysis of cost effectiveness
CHAPTER 5 INFORMING MAINSTREAM MONEY ADVICE Issues for disadvantaged groups Overall impact of pilot projects Lessons for mainstream service provision Conclusions Note on the research and evaluation process
Appendix 1: Outline of Research and Evaluation
Appendix 2: Summary of Money Advice Projects
Appendix 3: Service user profile information
The views expressed in this report are those of the researcher and do not necessarily represent those of the Department or Scottish Ministers.
This report is available on the Scottish Executive Social Research website only www.scotland.gov.uk/socialresearch.
Page updated: Thursday, March 22, 2007