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Efficiency Technical Notes: March 2007

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C/C7 Central Heating Programme - NEW

1. Portfolio/Number/Name:C/C7 Central Heating Programme - NEW

2. Programme/Activity:

The project principally covers 4 elements associated with the Central Heating Programme.

(i) Improving the approach to the provision of energy advice.
(ii) Energy saving measures within contract.
(iii) Public sector Warm Deal.
(iv) Benefit Entitlement Check

3. Efficiency

3.1 Current target; £m

2005-06

2006-07

2007-08

Cash

0

0.0

1.15

Time

0

0

0

3.2 Efficiencies delivered; £m

2005-06

2006-07

2007-08

Cash

0

-

-

Time

0

-

-

4. Accountable Officer for delivery

Angiolina Foster

5. Project Manager

Roger Harris

6. EGDD Portfolio Manager

Angus Gardner

7. Description of efficiency and actions to be taken

7.1 What is the efficiency improvement? How will the efficiencies be made?

(i) Reduction in the provision of energy advice to occupants from twice to one occasion following installation of central heating system.

(ii) New management contract to provide energy saving lamps at no additional cost and managing agent to secure provision through energy providers' Energy Efficiency Commitment programmes.

(iii) Rearrangement of management and administration of public sector Warm Deal installations (insulation and draught-proofing), avoiding the charge of a management fee.

(iv) Free provision of a Benefit Entitlement Check ( BEC) by Scottish Public Pensions Agency ( SPPA) to 70% of applicants receiving a new heating installation, avoiding charge by managing agent previously incurred.

7.2 What are the main actions that are needed to secure the delivery of this efficiency improvement?

(i) Adhering to provision of installations as per contract; 12,711 in 06/07 and 11,835 in 07/08.

(ii) Adhering to provision of installations as per contract; 6,711 in 06/07 and 11,835 in 07/08.

(iii) LAs and RSLs must carry out the agreed number of 7,812 installations each year.

(iv) Liaison with SPPA to ensure target is achieved.

8. Associated costs

8.1 Are there any development or redundancy costs associated with the delivery of this efficiency?

There are no redundancy costs.

9. Measurement

9.1 What are the inputs that will be measured?

(i) Number of energy advice consultations.

(ii) Level of provision of energy saving lamps.

(iii) Number of public sector Warm Deal installations.

(iv) Number of BECs delivered.

9.2 What are the outputs that will be measured?

(i) Reduced cost of providing energy advice.

(ii) Cost saving for provision of energy saving lamps.

(iii) Reduction in cost of management fees.

(iv) Saving made by not having to pay for BECs.

9.3 What is the baseline for inputs and outputs?

Baseline is 2004/05.

10. Quality cross-check

10.1 What quality indicators are being used to ensure that quality of service is maintained or improved?

(i) 5% check of installations including confirmation that energy saving advice has been given.

(ii) 5% contract compliance check of installations is carried out under the Monitoring and Inspection contract. Monthly compliance meetings take place with the Managing Agent.

(iii) LAs and RSLs provide statistical data to confirm delivery of targets. If target not likely to be met, system is in place to ensure delivery.

(iv) Service Level Agreement ( SLA) has been agreed between SPPA and Communities Scotland.

11. Monitoring

11.1 What are the arrangements for monitoring the delivery of efficiencies?

(i) Confirmation by Managing Agent, along with quality check.

(ii) Monthly reporting by Managing Agent, including statistical data on target installations achieved.

(iii) Quarterly reporting by LAs & RSLs, including statistical data on target installations achieved.

(iv) Quarterly reporting by and meetings with SPPA.

12. Reporting

12.1 What are the arrangements for reporting the delivery of efficiencies?

(i) Reporting arrangements as per contract with Managing Agent, and quality checks.

(ii) Progress monitoring by Communities Scotland that will be published in the warm deal annual report and also through the Business Improvement Plan reporting arrangements.

(iii) As (ii).

(iv) Contract reporting arrangements and, as above.

13. Dependencies

13.1 Explain if your efficiencies are dependent on legislation or other structural changes being achieved.

Savings are not dependent on legislation or other structural changes being achieved.

14. Use of efficiencies

14.1 How are the efficiencies released from improvement activity being used to improve front-line services?

(i) All savings are reinvested in the Central Heating Programme.

(ii) As (i).

(iii) This has allowed the delivery of an additional 1,110 Warm Deal installations in both 06/07 and 07/08.

(iv) Increase in quality of service to applicants. All savings are reinvested in the Central Heating Programme.

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Page updated: Wednesday, March 21, 2007