The Scottish Government

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Kate Skellington Orr, Jacqui Dunning, Gordon Scott, MVA Consultancy
ISBN 978 0 7559 1490 6 (Web only publication)
This document is also available in pdf format (740k)

CONTENTS

EXECUTIVE SUMMARY

1. CHAPTER ONE INTRODUCTION
1.1 Background
1.2 Policy Context
1.3 Research Rationale
1.4 Approach to the Research
1.5 Research Caveats 0

2. CHAPTER TWO QUALITY OF SERVICE
2.1 Introduction
2.2 Understanding the Main Issues
2.3 Findings from the Survey
2.4 Parent and Pupil Observations
2.5 Local Case Study Examples
2.6 Lessons Learnt from Elsewhere
2.7 Issues for the Future

3. CHAPTER THREE PUPIL SAFETY AND SECURITY
3.1 Introduction
3.2 Understanding the Main Issues
3.3 Findings from the Survey
3.4 Parent and Pupil Observations
3.5 Local Case Study Examples
3.6 Lessons Learnt from Elsewhere
3.7 Issues for the Future

4. CHAPTER FOUR SCHOOL TRANSPORT AND OTHER POLICIES
4.1 Introduction
4.2 Understanding the Main Issues
4.3 Findings from the Survey
4.4 Parent and Pupil Observations
4.5 Local Case Study Examples
4.6 Lessons Learnt from Elsewhere
4.7 Issues for the Future

5. CHAPTER FIVE DISCUSSION
5.1 Conclusions
5.2 Key Lessons
5.3 Emerging Issues
5.4 Knowledge Gaps & Further Research

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