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11. Tools Used
34 organisations identified tools they have found useful to identify, prioritise and meet support needs.
Tools and approaches commonly identified included:
- LEAP;
- The Big Picture;
- Training Needs Analyses;
- Board / staff away days or strategic review / envisioning days;
- Coaching and mentoring;
- Networking with other organisations.
Other tools and approaches identified by individual organisations included:
- Standard business analysis tools: SWOT, Gantt charts, etc;
- PQASSO (from Charities Evaluation Service);
- Surveys;
- Working Towards Excellence (a YMCA quality standard system).
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