ISBN 978 0 7559 6441 3
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Contents
FOREWORD
1. PREAMBLE
2. POPULATION, ACCOMMODATION AND ROUTINES
2.1 Population
2.5 Accommodation and Routines
3. CUSTODY AND GOOD ORDER
3.1 Security and Safety
3.7 Prisoner Complaints Procedure
3.11 Prisoner Disciplinary System
3.14 Night Duty
3.18 Segregation Unit
4. ADDICTIONS
4.1 Introduction
4.3 Addiction Services
4.13 Partnership Working
4.14 Throughcare Addiction Service
4.15 HOPE Family and Addictions Support Project
4.16 Accommodation
5. PRISONER MANAGEMENT
5.1 Reception
5.14 First Night Centre
5.22 Induction
5.28 Integrated Case Management
5.32 'Routes out of Prison'
5.33 Home Detention Curfew
6. HEALTHCARE
6.1 Physical Environment
6.2 Access to Healthcare
6.8 Nursing Services
6.10 Medical Services
6.13 Mental Health Services
6.17 Suicide Prevention
6.20 Dental Services
6.22 Pharmacy
6.23 Optician
6.24 Podiatry
6.25 Physiotherapy
7. LEARNING, SKILLS AND EMPLOYABILITY
7.1 Introduction
7.2 Access to Learning, Skills and Employability Provision
7.6 Assessment of Need
7.7 Delivery of Learning
7.9 Prisoners' Learning Experiences
7.11 Achievement
7.13 Ethos and Values
7.14 Staffing and Resources
7.17 Quality Assurance
7.18 Conclusions
8. CARE
8.1 Family Contact
8.8 Social Work
8.16 Psychology
8.26 Programmes
8.30 Race Relations
8.35 Long-Term Prisoners
8.37 Chaplaincy
9. SERVICES
9.1 Estates and Facilities
9.3 Health and Safety
9.4 Human Resources and Staff Training
9.6 Catering
9.15 Clothing and Laundry
9.21 Canteen
10. GOOD PRACTICE
11. RECOMMENDATIONS
12. POINTS OF NOTE
ANNEX 1: SOURCES OF EVIDENCE
ANNEX 2: INSPECTION TEAM