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Standard 7
Ongoing care
Following your consultation, investigation or treatment, you know about, and agree, the ongoing care you need and the arrangements for providing it, including who is to provide it.
1. The dental team explains your ongoing care to you and agrees with you the plan for how it will be provided, taking account of your oral healthcare needs and preferences.
2. You are provided with clear information and an explanation about what your responsibilities are in the ongoing care of your mouth and teeth.
3. As part of your ongoing care, you will be offered routine check ups at a frequency that reflects your oral health needs. The service has systems in place to remind you to attend.
4. If any changes need to be made to your treatment plan, the dentist will discuss and agree these with you and any changes will be recorded.
5. You receive advice, tailored to your needs, about maintaining or improving your oral health and preventing problems. You have access to oral health promotion literature.
6. You are reminded of any potential long-term treatment needs you may have.
7. You receive information on how to get advice and emergency care out-of-hours.
8. You know that information about your care and treatment will be shared between your dental team and any service that you are referred to. If you do not agree to this, the team will respect this and explain any implications for your care.
9. You are informed of arrangements for your continuing care if your dental service closes.
10. If you are removed from the dentist's list, you are given reasons in writing.
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