The Scottish Government

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ISBN 0 7559 5036 4

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Contents

Introduction
Useful Questions

National Standards for Dental Services
Standard 1Choosing your dental service
Standard 2Before your appointment
Standard 3Your visits
Standard 4Assessing your needs
Standard 5Deciding and agreeing your care and treatment
Standard 6Receiving your care and treatment
Standard 7Ongoing care
Standard 8The quality of your care and treatment
Standard 9Expressing your views
Standard 10Confidentiality and information held about you
Standard 11The dental team and service management
Standard 12Medical and other emergencies
Standard 13Control of infection
Standard 14Your care environment
Standard 15Children and young people

Glossary
References
Annex A General information about dentistry
Annex B Information about different types of dental services
Annex C Organisations involved in developing the standards
Annex D Current regulation of dental services in Scotland (2006)
Annex E Membership of the joint NHSQIS and NCSC Dental Services Standards Working Group

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