" A local training framework is in place, ensuring crisis services are provided by staff trained and skilled in managing risk, delivering strengths based mental health interventions that compliment and value existing support mechanisms" | Mental health crisis services should feel confident in their ability to deliver appropriate interventions and manage risk. Agency training frameworks Joint training (wherever possible) should ensure that all interventions and approaches support the principles of recovery, social inclusion, equality and recognise diverse needs. The user and carer experience should be recognised within training strategies. Mental health crisis services should work with partner agencies to promote awareness and best practice. | All staff with direct contact with service users and carers have received training on the following (as a minimum): - suicide prevention
- basic counselling skills
- best practice in relation to self-harm.
- promoting recovery safety and therapeutic risk management
- alcohol and drug misuse
- equality and diversity.
All training is monitored, reviewed and evaluated regularly. All staff have personal training plans with access to local and national training. Clinical staff have access to psychopharmacology training. Service users and carers have opportunities to contribute to staff training. Service users and carers engaged in the development of the service provided with appropriate training. |