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Delivering for Health: Delivering for Mental Health National Standards for Crisis Services: November 2006

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6. Supporting and Involving Carers

Standard

Delivery Objectives

Operational Criteria

"Carers views are incorporated in support plans (where reasonable and practicable, and carers have opportunities to contribute to the planning and development of the service"

All relevant legislation and rights to confidentiality must be observed in delivering this standard.

Carers own support and information needs should be considered and addressed to ensure that their own health is not at risk and that are supported to link with services, particularly in terms of their role in the ongoing aspect of care.

Carers views (where appropriate, reasonable and practicable) and consideration of their capacity to cope are taken into account, always in observance of the service user rights to confidentiality and their wishes.

Carer involvement policies and procedures are in place which:

  • Take account of the carer's own needs and capacity to cope;
  • Support carers to participate within service planning and development; and have
  • Outline arrangements to link with carer organisations.

Carers are provided with access to information on medication and potential side effects where appropriate; and

Structures are in place to link carers with organisations that provides carers with support, information and/or training.

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Page updated: Wednesday, November 22, 2006