" Crisis services negotiate and develop discharge and follow up plans collaboratively with service users, incorporating the views of their carers and relevant services (where reasonable and applicable) providing opportunities for reflection " | Ongoing planning for supported transition to other services should form part of the assessment and other engagement. That consideration should also have a retrospective dimension for reflection of what interventions helped resolve the crisis. Agreement on timely transfer of lead responsibility is critical to helping service users and their carers make informed choices and ensuring that they experience a smooth transition from the crisis service to wider mainstream support. | Plans are developed in collaboration with and (where reasonable and applicable) incorporate the views of services users and their carers. Longer-term support needs are identified. Structures are in place to link with other services to provide support during the transition from crisis services (mentoring, befriending, mediation and advocacy services). Information is provided to service users and their carers on transition support following transfer from crisis to mainstream services. Information is provided regarding the crisis, interventions accessed and plans for longer-term support, which can be exchanged with community support services. Information is exchanged in observance with relevant legislation, policies and procedures e.g. confidentiality policies. |