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ISBN 0 7559 6309 1 (Web only publication)

This document is also available in pdf format (1022k)

Report on a survey jointly commissioned by
Central Scotland Fire & Rescue Service
Dumfries & Galloway Fire & Rescue Service
Fife Fire & Rescue Service
Grampian Fire & Rescue Service
Highlands & Islands Fire & Rescue Service
Lothian & Borders Fire & Rescue Service
Strathclyde Fire & Rescue
Tayside Fire & Rescue
Her Majesty's Fire Inspectorate for Scotland

Opinion Research Services
Spin-out Company of the University of Wales Swansea

Tel: (01792) 535300
Fax: (01792) 535301

Scottish Cultural Audit Survey 2005
Report of Findings for The Scottish Fire and Rescue Service
© Copyright 2006 Opinion Research Services

Contents

The ORS Project Team

Acknowledgements

Executive Summary
The Survey
Summary Results
Morale
Opportunities
Equality and Diversity
Management and Policies
Benchmarking Comparisons
Going Forward

1.Project Overview
The Survey
Graphics
Reporting Findings
Comparative Benchmarking

2.Morale
Job Satisfaction
Leaving Their Job
Feel Valued
Feel Respected
Treated Fairly
Training
Line Manager
Morale Issues for Attention
Benchmarking

3.Opportunities
Work-Life Balance
Promotion
Appraisals
Pay System
'Opportunities' Issues for Attention
Benchmarking

4.Diversity
Suitability for Jobs
Working With and Serving Particular Groups
Employment Practices
Diversity Issues for Attention
Benchmarking

5.Equal Treatment
Discrimination and Harassment
Complaint Procedures
Equality Issues for Attention
Benchmarking

6.Policies and Management
Equality and Diversity Policies
Management of Their Fire Service
Management Issues for Attention
Benchmarking

7.Overall Benchmarking Comparison
Benchmarking Comparison

Table of Figures

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