Substance Misuse Research: Evaluation and Description of Drug Projects Working with Young People and Families Funded by Lloyds TSB Foundation Partnership Drugs Initiative

Clients in all four projects were invited to state whether they agreed or disagree with the following statements regarding their experience of it.

The staff have not always understood the kind of help I want.
There has always been a member of staff available when I have wanted to talk.
The staff and I have disagreed about what the agency should do for me.
The staff have helped to motivate me to sort out my problems.
I have liked most of the sessions I have attended.
I think the staff are good at their jobs.
I have received the help that I was looking for.
The atmosphere at project is warm and friendly. (asked of those attending the young people's projects only)
The staff ask about things I would rather keep private.
Project provides a very confidential service.
I have had a say in most of the decisions about the help that I have received.
I trust the project staff completely.

The Scottish Government