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REVIEW OF NHS WHEELCHAIR AND SEATING SERVICES IN SCOTLAND
INDEPENDENT REPORT FOR NHS QUALITY IMPROVEMENT SCOTLAND
Contents
1. Introduction
1.1 Background to this review
1.2 Approach
1.3 Method
1.4 Access to information
1.5 Needs analysis
1.6 Clarification
2. Findings and Emerging Themes
2.1 The views and experiences of service users
2.2 Current service model
2.3 Emerging trends in technology, medicine and demographics
3. Key Issues - Discussion and Alternatives
3.1 Infrastructure and localising the service
3.2 Standards, performance monitoring and accountability
3.3 Assessment
3.4 Equipment provision pathway
3.5 Maintenance and repairs
3.6 Staffing, staff training and education
3.7 Gap analysis of equipment provision
3.8 Funding
4. Health Gain and Social Inclusion
4.1 Assessing health gain
4.2 Employability and wider economic gains
5. Lessons from Elsewhere
5.1 England
5.2 Wales
5.3 Netherlands
5.4 Norway
5.5 United States
6. Conclusions
6.1 Structuring the service, making it local
6.2 Making the service accountable
6.3 Assessment
6.4 Provision of equipment
6.5 Maintenance of equipment
6.6 Gap analysis
6.7 Staffing
6.8 Funding
7. Summary and Final Remarks
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