The Scottish Government

Is there a clear sense of audience?

Target specified

Yes - specifically for teachers

Who set the site up and with what aims?

'About Us' section, funders, if relevant
Clear aims

Homepage logos. No formal statement but clear from background information to project and current resource pages.

Is there a clear statement of purpose and how is that achieved?

From the aims, how are they to be achieved

No

Is there a visit counter?

No

Does the site state when it was last updated?

No

Any other externally validated quality indicators?

Bobby ²⁷ approved

No

Is there a way of contacting the site with feedback?

Min - email
User survey
Feedback request
Good practice request

General contact via email and postal addresses

Does the site have a site map?

Or detailed menu

Broad headings on homepage menu are clear and well defined

Is the site easy to navigate?

Yes

Are hyperlinks active, relevant and appropriate?

Yes

Is reference material relevant and appropriate?

Yes, but limited in range and pre-dates changes to the legislation and the research and guidance developed in recent years

Does page content rely solely on text?

Almost completely, but some graphics to delineate areas

Are graphics used effectively?

Emphasise part of the text, simplify a message, reflect detailed data

Some limited use of graphics

Is the overall appearance of the pages clear and well presented?

font size, uncluttered, excessive text, too few graphics, good use of white space

Font size a little small and text can appear to be crowded into small spaces, although space available to ameliorate appearance.

Is information presented in a logical way?

Background, context, rationale, case studies, practical material, resource list

Yes

Is the information presented accurate?

Up to date information, accurate data, definitions, research

Site would benefit from being updated. There is more recent research into the experience of ethnic minority pupils in Scotland, more recent work undertaken in England on the experience in mainly 'white' schools and the survey of pupils undertaken for the Children in Scotland, Scottish Executive and CRE Scotland conferences. There has also been recent guidance from HMIe

Does the site show awareness of current developments as well as best practice?

Can define best practice as well as highlight new research and latest guidance

A little outdated. Practice highlighted with implicit approval, no explicit assessment.

Does the site provide a rationale for addressing racist incidents and make clear links to educational priorities and connections to whole-school policies?

Clear on why a consistent and co-ordinated whole school response necessary.

Issue of under-reporting given some emphasis. Would benefit from more attention to the institutional responses on which the site originally focused by reference to Stephen Lawrence Inquiry and recommendations.

National priorities clearly stated and examples provided of work from schools under many of the priorities are provided. However the link between effective responses to racist behaviour and the national priorities might be made more explicit for the intended audience. Those who might need to make a detailed case in support might need more information in this section.

Does the site provide a clear definition of a racist incident with practical examples?

Goes beyond definition of SL report. Covers intent and repetition

Provides definition used in the Lawrence Report and adds a little more in relation to impact. Might benefit from providing worked examples to give readers a clear idea of what practicalities might be.

Does the site provide a clear process for dealing with racist incidents?

Flow diagram indicating key stages

In some senses provides guidance on guidelines. There is reference to the need for schools to have policy and curriculum approaches and suggests awareness-raising as the first step. However no detail is provided on the site apart from a reference to CEC guidelines and a link.

Clarity needed about whether the site is providing a signposting role or trying to collate guidance and practice into a workable approach for schools across the country.

Does the site provide clear guidance on monitoring, reporting and recording?

Who records, when, how and system to use. Frequency of reporting

No reference to GTC guidance from 2001 on policy.

Is advice provided about analysing and cross referencing the data to assist the school in the management of educational attainment and behaviour?

Benefits and use of data, patterns to consider

Not addressed

Is the site clear about the need for support and follow up work to both victim and perpetrator and their parents and are examples provided?

Examples of letters to parents

Reference to the need to handle both 'sides' but little by way of strategies to do this or alternative options etc

There does not appear to be any reference to the role of parents in the specific instance and more generally as part of the overall school ethos.

Does the site provide a range of suggestions for activity within the school to support positive race equality environment?

curriculum, school ethos, staff development

Range of suggestions including curriculum and disciplinary

Are the examples provided realistic?

common situations like schools with low numbers/no ME pupils are covered

There are no detailed examples provided - case studies very general

Is documentation provided practical?

case studies

No model documentation is provided.

Does the site signpost users to a range of additional materials and resources?

Other sites, partner organisations, specific guidance e.g.HMIE how good is our school?

Some are provided but would again benefit from being updated. Would be of value to indicate content such as a brief synopsis rather than having to download first or surf other sites.

Is there a clear sense of audience?

Target specified

Specific targets - parents, children and young people, professionals

Who set the site up and with what aims?

Provides a history and aims section

Is there a clear statement of purpose and how is that achieved?

Yes

Is there a visit counter?

No

Does the site state when it was last updated?

No

Any other externally validated quality indicators?

Bobby approved, crystal mark

Member of Telephone Help lines Association

Is there a way of contacting the site with feedback?

User survey. Contact possible through a number of channels

Does the site have a site map?

Yes, has a menu system

Is the site easy to navigate?

Yes and has a site search facility

Are hyperlinks active, relevant and appropriate?

Yes

Is reference material relevant and appropriate?

Yes

Does page content rely solely on text?

To a large extent

Are graphics used effectively?

Emphasise part of the text, simplify a message, reflect detailed data

Emphasis on text

Is the overall appearance of the pages clear and well presented?

font size, uncluttered, excessive text, too few graphics, good use of white space

Font slightly too small and could use more of the available space

Is information presented in a logical way?

Background, context, rationale, case studies, practical material, resource list

Good detail on background and context.

Case studies presented and a good deal of additional resource material

Is the information presented accurate?

Up to date information, accurate data, definitions, research

Good general information.

Does the site show awareness of current developments as well as best practice?

News section provides details of current as well as forthcoming events

Does the site provide a rationale for addressing racist incidents and make clear links to educational priorities and connections to whole-school policies?

No

Does the site provide a clear definition of a racist incident with practical examples?

Goes beyond definition of SL report. Covers intent and repetition

Yes, under the section for professionals an information page on racist bullying highlights possible preventative steps, processes for dealing with incidents and measures to be considered as a consequence of an incident or number of incidents

Does the site provide a clear process for dealing with racist incidents?

Flow diagram indicating key stages

As above

Does the site provide clear guidance on monitoring, reporting and recording?

Who records, when, how and system to use. Frequency of reporting

Only superficially dealt with

Is advice provided about analysing and cross referencing the data to assist the school in the management of educational attainment and behaviour?

Benefits and use of data, patterns to consider

No

Is the site clear about the need for support and follow up work to both victim and perpetrator and their parents and are examples provided?

Examples of letters to parents

Yes

Does the site provide a range of suggestions for activity within the school to support positive race equality environment?

curriculum, school ethos, staff development

Yes, but limited to personal and social education

Are the examples provided realistic?

common situations like schools with low numbers/no ME pupils are covered

Yes

Is documentation provided practical?

case studies

Yes, if a little limited

Does the site signpost users to a range of additional materials and resources?

Other sites, partner organisations, specific guidance e.g.HMIe How good is our school?

A range of contacts and downloadable items on bullying in general, but less available on racist bullying

Is there a clear sense of audience?

Target specified

Yes. Homepage lists teachers, parents and young people

Who set the site up and with what aims?

Based at University of Edinburgh funded by Scottish Executive

Aims to provide information on how to tackle bullying.

Does not offer direct advice but encourages people to share new ideas so can be passed on.

Is there a clear statement of purpose and how is that achieved?

As above

Is there a visit counter?

No

Does the site state when it was last updated?

No, but has current date

Any other externally validated quality indicators?

Bobby approved, crystal mark

Yes, provides detail. Also has Google search capacity

Is there a way of contacting the site with feedback?

Yes, 'contact us' link

Does the site have a site map?

No, but a clear menu

Is the site easy to navigate?

Good clear news page with lots of hyperlinks

Are hyperlinks active, relevant and appropriate?

Yes, range of sources, material, research and practice examples

Is reference material relevant and appropriate?

Yes

Does page content rely solely on text?

No, it has a wide range of active links and good use of graphics

Are graphics used effectively?

Emphasise part of the text, simplify a message, reflect detailed data

As above

Is the overall appearance of the pages clear and well presented?

font size, uncluttered, excessive text, too few graphics, good use of white space

Yes

Is information presented in a logical way?

Background, context, rationale, case studies, practical material, resource list

Limited use of case studies and practical guidance on racist bullying

Is the information presented accurate?

Up to date information, accurate data, definitions, research

Sites and resources all appear up-to-date but nothing specifically on race

Does the site show awareness of current developments as well as best practice?

No and see above

Does the site provide a rationale for addressing racist incidents and make clear links to educational priorities and connections to whole-school policies?

Very clearly linked to CERES material.

No, the site does not make clear links to national priorities and whole-school policies.

Does the site provide a clear definition of a racist incident with practical examples?

Goes beyond definition of SL report. Covers intent and repetition

Not particularly clear in relation to bullying and the law in relation to race

Does the site provide a clear process for dealing with racist incidents?

Flow diagram indicating key stages

No

Does the site provide clear guidance on monitoring, reporting and recording?

Who records, when, how and system to use. Frequency of reporting

The site provides a general piece of advice to monitor and record all racist incidents. Beyond this, there is reference to listing possible responses

Is advice provided about analysing and cross referencing the data to assist the school in the management of educational attainment and behaviour?

Benefits and use of data, patterns to consider

No

Is the site clear about the need for support and follow up work to both victim and perpetrator and their parents and are examples provided?

Examples of letters to parents

No

Does the site provide a range of suggestions for activity within the school to support positive race equality environment?

curriculum, school ethos, staff development

No

Are the examples provided realistic?

common situations like schools with low numbers/no ME pupils are covered

N/A

Is documentation provided practical?

case studies

Refers site visitors on in general

Does the site signpost users to a range of additional materials and resources?

Other sites, partner organisations, specific guidance e.g.HMIe How good is our school?

Some signposting on the issues but a little data and somewhat limited in range

Is there a clear sense of audience?

Target specified

Clear groups targeted at homepage

Who set the site up and with what aims?

Not immediately clear from homepage

Broad stated aims to raise awareness & provide materials

Is there a clear statement of purpose and how is that achieved?

Background pages add to the sense of purpose as well as by detailing the development of the site

Is there a visit counter?

No

Does the site state when it was last updated?

No

Any other externally validated quality indicators?

Bobby approved, crystal mark

No

Is there a way of contacting the site with feedback?

No

Does the site have a site map?

Yes

Is the site easy to navigate?

Yes

Are hyperlinks active, relevant and appropriate?

Yes

Is reference material relevant and appropriate?

Yes

Does page content rely solely on text?

To a large extent

Are graphics used effectively?

Emphasise part of the text, simplify a message, reflect detailed data

Aside from hyperlinks, mostly typical, solid text

Is the overall appearance of the pages clear and well presented?

font size, uncluttered, excessive text, too few graphics, good use of white space

Text heavy and does appear restricted to the top of pages

Is information presented in a logical way?

Background, context, rationale, case studies, practical material, resource list

Good detail on background and clearly targeted audiences for specific sections/pages

Is the information presented accurate?

Up to date information, accurate data, definitions, research

Appears to be up-to-date

Does the site show awareness of current developments as well as best practice?

Reference to the independent review of marches and parades and Sir John Orr's report published in January 2005.
Attempts to define best practice. Notoriously difficult to pin down but the focus seems to be on intention and aspiration, broad objectives and some elements of delivery yet does not mention the kind of outcomes that might help to evaluate the merits of practice itself.

Does the site provide a rationale for addressing racist incidents and make clear links to educational priorities and connections to whole-school policies?

Starting point appears to be sectarianism is understood as being a negative thing. Does not appear to equip with rationale for tackling it.
Does link to national priorities

Does the site provide a clear definition of a racist incident with practical examples?

Goes beyond definition of SL report. Covers intent and repetition

Not strictly relevant but more broadly does provide general illustrations.

Does the site provide a clear process for dealing with racist incidents?

Flow diagram indicating key stages

Does not take the same approach - N/A

Does the site provide clear guidance on monitoring, reporting and recording?

Who records, when, how and system to use. Frequency of reporting

No

Is advice provided about analysing and cross referencing the data to assist the school in the management of educational attainment and behaviour?

Benefits and use of data, patterns to consider

No

Is the site clear about the need for support and follow up work to both victim and perpetrator and their parents and are examples provided?

Examples of letters to parents

No

Does the site provide a range of suggestions for activity within the school to support positive race equality environment?

curriculum, school ethos, staff development

Yes

Are the examples provided realistic?

common situations like schools with low numbers/no ME pupils are covered

Yes

Is documentation provided practical?

case studies

Case studies are provided from schools

Does the site signpost users to a range of additional materials and resources?

Other sites, partner organisations, specific guidance e.g.HMIe How good is our school?

A range of additional resources are signposted and the site itself contains practical material