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National Care Standards For Childcare Agencies

DescriptionPDF updated version of childcare agencies
ISBN
Official Print Publication DateMarch 2006
Website Publication DateMarch 21, 2006

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Dignity • privacy • choice • safety • realising potential • equality and diversity
ISBN 0 7559 5011 9
This document is also available in pdf format (292k)

Contents

Introduction
Terms used
Comments
Before using the service (standards 1 and 2)
1 Information about the childcare agency
2 Agreeing the service
Using the service (standards 3 to 6)
3 Service arrangements
4 Quality
5 Management and staffing arrangements
6 Concerns, comments and complaints
Annex A: Glossary
Annex B: Useful reference material

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Page updated: Tuesday, March 21, 2006