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Aspirations
Our aspiration is to make a real and lasting difference to the experience of those people who use social work services and their carers and everyone in the social service workforce.
People who use services should:
- influence the design planning and delivery of services;
- find it easy to contact services;
- know what to expect from services;
- have their strengths, interests and aspirations built on by services;
- be active partners in finding and developing solutions;
- be able to get the help they need when they need it;
- regard social work services involvement as a positive option rather than a last resort;
- have a consistent and reliable relationship with their worker; and
- have someone to advocate on their behalf.
Carers should:
- be recognised as active partners and care providers, able to influence how services are designed, planned and delivered;
- be able to choose how much involvement they have in providing care; and
- be able to have a wider life outside their caring role.
The general public should:
- have confidence in the work of social work services;
- understand how and when services may be able to help them;
- be clear about how to access services;
- have a realistic expectation of what services may be able to do to help them; and
- value help and support from social work services.
Social service workers should:
- be able to use their skills and knowledge effectively;
- work to their full potential and be able to make sound decisions, supported and challenged by quality professional consultation;
- use evidence based practice and continue to learn throughout their careers;
- have a range of career options that allows progression in practice as well as in management;
- work in supportive teams and feel empowered to find innovative and creative solutions to meet people's needs; and
- have access to technology that helps them do their job effectively.
Employing organisations should:
- trust their employees to practice safely and effectively;
- support the development of the whole workforce;
- promote and celebrate excellence, learning from good practice and from mistakes; and
- resource employees to deliver first class services.
Partner professions and agencies should:
- understand the distinctive contribution that social work services can make;
- have effective joint service planning and design arrangements in place to make sure that best use is made of social work skills; and
- respect and value the contribution that social workers make to achieving shared priorities.
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