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PURPOSE AND STRUCTURE OF THIS EVALUATION
This Post Occupancy Evaluation method involves the systematic collection of opinions about the effectiveness and efficiency of the building. It is used to confirm suitability of design features and services and identify whether any can be improved. In this way, evaluation is used as a tool for continuous improvement in building design and service to provide the best possible support for organisational goals. The process builds on innovation and creativity of building user groups directly consulted.
The Post Occupancy Evaluation involved touring walkthrough interviews in and around the building. Interviews were of sixty minutes duration. Each of the interview groups chose their own route through the building and their comments on aspects of the experience were noted. The agenda of a typical interview is as follows.
Introduction
- Welcome
- Explanation of scope and purpose
- Explanation of process
- Touring walkthrough interview
Review
- Receipt of any additional comments.
- Group agreement on three best and three worst features of the building.
- Brief written questionnaire about Post Occupancy Evaluation process.
Further information is available at the following web links:
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