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10. GOOD PRACTICE
10.1 The 'legal hot line' located in Glenesk House (paragraph 2.12).
10.2 The use of peer support workers, who are also prisoners, in a number of areas in the prison (paragraphs 4.5, 5.2, 5.11, 7.8, 8.25).
10.3 The links with addiction agencies in the community and the fact that these agencies can use rooms in the prison to meet prisoners and provide access to community services in preparation for release (paragraph 4.12).
10.4 A speakerphone in Reception ensures good communications between Reception staff and prisoners who do not speak English (paragraph 5.9).
10.5 The Family Induction/Awareness Visits (paragraph 5.14).
10.6 The prisoner Induction System (paragraph 5.15).
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