INDEPENDENT REVIEW TEAM MEMBERS
Chairman Owen Clarke CBE
Members Brian Beacom MBE (Chairman, Scottish Health Council)
Derek Bell (Associate Medical Director, NHS Lothian)
George Crooks (Director, Primary Care, Grampian)
Pat Dawson (Royal College of Nursing)
Jim Devine (Unison) (to June 2005)
Terry Findlay (Primary Care, NHS Greater Glasgow)
Michael Johnson (Primary Care, NHS Shetland)
David Love (BMA Scotland)
Adrian Lucas (Chief Executive, Scottish Ambulance Service)
John McGuigan (Chief Executive, NHS 24)
Helen Spratt (Associate Director, Clinical Workforce Development,
NHS Highland)
John Turner (Director, Pay Modernisation Team)
Remit
Produce a report and make recommendations for action (including actions for NHS 24, NHS Boards and other partners, and the Health Department) in relation to:
- improving responsiveness of NHS 24 to callers and waiting times for service users;
- reducing the use of 'call-back';
- improving services for patients in remote and rural areas;
- providing seamless and effective handover of patients as they move between NHS 24 and its NHS partners;
- staff and staffing issues.