| Description | Final Report of the NHS 24 Independent Review Team. |
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| ISBN | (Web Only) |
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| Official Print Publication Date | |
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| Website Publication Date | October 05, 2005 |
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ANNEX 4
NHS 24 COMPLAINTS AND COMPLIMENTS
| No. of calls dealt with | No. of formal complaints | No. of compliments |
2003/04 | 616,385 | 88 | 393 |
2004/05 | 1,278.224 | 378 | 386 |
2005 - April to Aug | 634,476 | 186 | 311 |