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List of acronyms
| Acronym | Title |
|---|
| AIP | Accident investigation and prevention |
| BIP | Business improvement plan - BEAR |
| BS | British Standard |
| CCMS | Contract control and management system |
| CCS | Customer contact service |
| CPF | Contract price fluctuation |
| CQM | Contract quality manager |
| DBFO | Design, build, finance and operate contract |
| EMS | Environmental management system |
| EN | European standard of the CEN |
| EPA | Environmental Protection Act 1990 |
| FDD | Further detailed directions |
| FDE | Further detailed enquiries |
| IMS | Integrated management system |
| ISO | International Standards Organisation |
| KPI | Key performance indicators |
| MCP | Moving cursor programme |
| NADICS | National drivers information and control system |
| NE | North East Unit |
| NEI | Notification of emerging issue |
| NW | North West Unit |
| OC | Operating company |
| OI | Operations instructions |
| ORI | Observation resulting from inspection |
| PAG | Performance Audit Group |
| QMS | Quality management system |
| RMMS | Routine maintenance management system |
| SE | South East Unit |
| SERIS | Scottish Executive road information system |
| STRUM | Scottish trunk road remedial treatment monitoring database |
| SW | South West Unit |
| TRA | The Road Ahead |
| TRBDb | Trunk road bridges database |
| VFM | Value for money |
| WPI | Weekly programme of intent |
A82 near Luss in NW
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