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Efficient Government Fund EGF)1)1)34 Shetland Community Planning

DescriptionTo investigation of the full range of options for co-operation between public sector organisations to improve the efficiency and quality of delivery of public services.
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Official Print Publication Date
Website Publication DateNovember 24, 2005

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Part 1: Summary Table

Bid number (for EG use)

Lead bidder

Shetland Community Planning Board
Morgan Goodlad
Chief Executive
Shetland Islands Council
Town Hall
Lerwick
Shetland Islands

Brief description of the aims of the project

Investigation of the full range of options for co-operation between public sector organisations in Shetland to improve the efficiency and quality of delivery of public services. Aiming to secure a locally appropriate implementation of efficient government that enhances the sustainability of the islands economy and community.

Clear description of what the EGF money would be used to buy

Project management and implementation support for the change processes required in bringing together services across agencies. Adaptation or replacement of ICT systems is expected and shared accommodation might be necessary. Initial consultancy support to fully investigate the opportunities available including a review of a range of options for better integrated governance.

Partners to the project likely to commit resources

Shetland Islands Council

NHS Shetland

Names of other organisations with whom the project has been discussed (to assist the introductions process)

Shetland Enterprise

Northern Constabulary

(Potential partners all of whom have not yet been formally approached could include SERAD, Coastguard, Customs & Excise, Jobcentre+, SEPA, Fisheries Protection Agency, SNH, Sheriff Clerk, Visit Scotland, Shetland Charitable Trusts, Children's Panel, H&I Fire Brigade, Scottish Ambulance Service, Shetland College, NAFC, SCSS, Independent Sector, SHEAP, etc. etc. etc. + public agencies with no staff here at present such as Inland revenue & Historic Scotland.)

Evidence that suggested approach has been deployed successfully elsewhere

Within the scope of the investigation will be to establish how far other UK or international regional partnerships have effectively integrated support services and their management at similar local scale and how far those services are provided on a self-sufficient basis. There is however already evidence that where regions, particularly remote island groups, have sustained economic and social well being there is a much more streamlined model for effective delivery of public services.

Are there any restrictions to potential for enlargement of the project (i.e. technology, number of partners etc)

If successful partnership in the delivery of a core range of support services locally could be achieved, there is clearly potential for other agencies or services to be added. If general arrangements can be designed that contribute effectively to sustainability in the Shetland islands, this may provide a template for other regions.

Benefits projected from the project

Greater Efficiency - Combining back office support across a number of local public service partners can access economies of scale in operation and provide the same outputs with fewer inputs.

Streamlining bureaucracy - Better joined up service delivery by linking key elements of support for managers and staff working closely together to serve the same customers, should enable the support package to fit service needs better and produce better outputs with the same inputs.

Enhanced contribution to local sustainability - By efficiently providing wide ranging support services locally the public sector is maximising its contribution to local sustainability both economically and socially.

Benefits projected in 20008/9 are expected to be recurring thereafter.

Estimated financial projections

Total

2005/6

2006/7

2007/8

2008/9

Overall project cost

£350,000

£450,000

Estimated projected benefits

-

£200,000

£300,000

£400,000

Is a pilot required - see guidance notes

This proposal might be regarded as a pilot in so far as it is anticipated that most aggregation proposed by other bidders will be within, rather than across, sectors. The concept of integration of back office functions across a wide range of public agencies in a locality is quite novel in the UK. As well as the technical challenges in the integration of a large number of separate organisations there is clearly a range of governance questions which may arise and need to be considered. It is likely that the project will be developed with a phased approach. Including in the first instance those services and partners where the best cost / benefit ratio exists and there is potential for relatively straightforward implementation. Thereafter further services or partners could be added.

Additionally: why is EG funding required

The full investigation of the options being considered would benefit greatly from dedicated expertise to comprehensively undertake the breadth and depth of work required. While that work is currently proceeding to an extent, sufficient capacity to progress quickly is not available within the partners. In addition the active engagement of the Executive within the project would greatly enhance its overall coverage as much co-operation will be required with the Executive and its agencies to best understand and resolve technical issues and options for governance.

Does this project complementary in anyway to other EG work

The whole thrust of this project is around finding effective ways for public sector organisations to work together within their communities for efficiency and sustainability. These are the cornerstones to Efficient Government. This project could provide a general model for how governance issues around increased collaboration could work effectively. The project will have a direct contribution to both support service reform and streamlining bureaucracy.

Is "stage 2 development funding" requested?

The initial consultancy support to investigate the opportunities available in the shared delivery of a wide range of support services and the investigation of any associated governance issues which might arise could be regarded as a "stage 2 development funding" request. This is clarified further in the narrative bid and covering letter.

Page updated: Friday, July 8, 2005