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Efficient Government Fund EGF)1)1)24 Edinburgh Non Domestic Rates

DescriptionProject to facilitate the delivery of a shared Non Domestic Rate income billing and collection services. Collaborating with EGF/1/1/008 to do so.
ISBN (Web Only)
Official Print Publication Date
Website Publication DateNovember 24, 2005

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EFFICIENT GOVERNMENT FUND

Stage 1: Application - Expression of Interest - A) Non Domestic Rates

Bid number (for EG use)

Lead bidder

The City of Edinburgh Council
Ronnie Hinds: 0131 469 3184
e-mail: ronnie.hinds@edinburgh.gov.uk

Brief description of the aims of the project

The aim of this project is to facilitate the delivery of a shared Non Domestic Rate income billing and collection services for a cluster of local authorities in the South East of Scotland.

Clear description of what the EGF money would be used to buy

The funding would be used to address the one off costs necessary to set up the extended operation of the NDRI system as a shared service. This would include all staffing and IT hardware and software costs associated with server capacity, communication /networks/interfaces and data migration.

Partners to the project likely to commit resources

City of Edinburgh Council, East Lothian Council, Midlothian Council, West Lothian Council and Scottish Borders Council.

Names of Other Organisations with whom the project has been discussed (to assist the introductions process)

Fife Council are interest in participating in a national NDR project. Recent contact with the Clyde Valley consortium has indicated that they are also planning to submit a bid for a shared NDR service. The above partners and Fife Council would be happy to work with the Clyde Valley councils in pursuit of a national shared NDR solution.

Evidence that suggested approach has been deployed successfully elsewhere

The collection of Non Domestic Rates was previously operated successfully on a regional basis prior to local government re-organisation. Within the partners for this bid, the City of Edinburgh Council has a track record of successfully providing this service to other local authorities. It currently provides a billing and collection service for Midlothian Council and provided a similar service to East Lothian and West Lothian Councils for an interim period following local government reorganisation while local systems were being established. This supports the consortium's view that this service could, at the very least, be run on a regional basis. A full national service is seen as a realistic option and would be supported by the consortium should other authorities across Scotland also favour this approach.

However, while this demonstrates that the expertise is available to provide this service on an agency basis, the approved proposal is part of a shared services model that could be provided in a number of ways. This could involve the creation of a web based national solution and/or the selection of a private sector partner with the capacity and incentive to deliver an efficient service and expand the approach to other transactional services, as has been achieved elsewhere.

Are there any restrictions to potential for enlargement of the project ( i.e., technology, number of partners, etc)

There are no restrictions on the scope for extending this service to other local authorities other than to address any information technology and other one off costs associated with expansion. As noted above, the consortium would be supportive of a national solution for NDR.

Benefits projected from the project

The benefits will take the form of improvements in the efficiency of service delivery and will allow cash to be released to frontline services. These will include:

  • Reduced IT and other running costs due to the need to support one NDRI system instead of the five systems currently in operation
  • Scope to reduce other costs, such as banking and local enquiry facilities
  • The development of one body of staff, dedicated to Non- domestic rate income - allowing management to develop and maintain consistent standards in working practices
  • Improvements in debt recovery and collection rates, from sharing of data and best practice.

Estimated financial projections

2005/06

2006/07

2007/08

2008/09

2009/10

£m

£m

£m

£m

£m

Overall Project Costs

0.271

0.271

-

Estimated Projected Benefits

0.122

0.244

0.244

0.244

Total Costs and Benefits 2005/-6- 2009/10

£M

Total Estimated Costs
Total Projected Benefits
Total Net Benefits

0.542
0.854
0.312

Is a pilot required - see guidance notes

No

Additionally: why is EG funding required

To provide up front funding to assist with the project costs associated with establishing a centralised NDR billing and collection service.

Is this project complementary in anyway to other EG work

Improving efficiencies in the delivery of transactional services is a priority within the Efficient Government Initiative. This project focuses on improving the delivery of a key transactional processing service and is closely aligned to the objectives of EG.

Is "stage 2 development funding" requested?

No

Page updated: Thursday, July 7, 2005