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Efficient Government Fund EGF)1)1)13 Forth Valley Support Services - Sharing and Efficiency

DescriptionTo seek to achieve a more effective and efficient support service for all customers in Forth Valley.
ISBN (Web Only)
Official Print Publication DateDecember 2005
Website Publication DateDecember 08, 2005

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EFFICIENT GOVERNMENT BID
STAGE ONE
FORTH VALLEY CONSORTIUM

Lead bidder

Falkirk Council

Fiona Campbell

Head of Policy and Performance Review

Corporate and Commercial Services

Municipal Buildings

Falkirk Tel 01324 506004

Fiona.Campbell@falkirk.gov.uk

Brief description of the aims of the project

The objective of this bid is to seek to achieve a more effective and efficient service for all our customers. To achieve this we will review all our support services with a view to assessing their suitability for being shared, hosted or jointly delivered across a Forth Valley or wider basis.

Clear description of what the EGF money would be used to buy

At this stage the funding would be used to employ external support in order provide an objective review of areas where further efficiencies can be achieved, and thus inform a fully worked up stage 2 bid. The initial scoping would look at the following areas:

Finance Services i.e. Council tax, NDR and payroll;

Legal Services

ICT including connectivity across the Forth Valley area;

Information sharing and geographic information systems;

HR and employee care - specifically the provision of a joint occupational health contract;

Procurement;

Facilities Management; and

Other key support services e.g. external funding, communications and research.

In order to fully assess the potential for each of the areas to yield efficiencies and ensure continued delivery of quality service, it is proposed that a business case is developed for each area of work noted above that will contain the following information:

What is the project (area of service delivery) and what are the key objectives of undertaking the project?

What is the scope of the area of service delivery under consideration?

What is the current position on the project across all partners including information on quality of service, fit for purpose assessment and benchmarking with other partners out with Forth Valley and timescales for replacement of supporting ICT systems?

Who would the partners be both within Forth Valley and out with;

An assessment of the future options for the delivery of service with a cost benefit analysis on each option i.e. joint, shared or hosted service;

What funding is required to start the project and then through to completion i.e. timeline of funding?

How does the project fit into the efficient Government criteria and what potential savings / efficiencies could be made?

A project plan for taking the project forward? and

What are the key issues the project / agencies would have to address to ensure the objectives are achieved?

As well as seeking funding to review services, some specific areas of service delivery have been identified as having the potential to yield savings and efficiencies. Again further work will have to take place in order that these can be developed for the stage 2 bid. It should be stressed that the detail of this work varies across the project areas. This is one of the key reasons why the partners would want to use the initial funding to fully assess the scope of the stage 2 bid. The areas of service delivery currently being looked at include:

Procurement

An existing group chaired by the Chief Executive of Clackmannanshire Council is developing the procurement proposal. The suggested proposal is to look at areas where joint buying and tendering would be advantageous to the Forth Valley Partnership. This would include a review of existing buying and tendering processes with a view to aligning these where appropriate. Further detail on this bid is attached as appendix 2.

Payroll / HR and Pensions

The timing on this area of review is advantageous. Falkirk Council has just installed a new payroll and HR system with the other two Councils looking to purchase a new system in the near future. The review of this area of work would have to include a review of how systems can support varying HR policies i.e. work weeks etc.

ICT Infrastructure

This proposal is to review existing ICT links between all the partners to ensure we have the capacity to share information and systems across the whole of the Forth Valley area. Currently we all pay for broadband links for a variety of purposes, but with the increased commitment to share information through such developments as eCare, GIS, CCTV etc these links will become increasingly under pressure. This project will seek to assess current infrastructure, costs of the provision of connectivity and how these can be reduced in the medium long term.

Geographical Information Systems

This proposal was to extend the existing Tri Council GIS service to all key agencies within the Forth Valley area. This would help with the proposal regarding information sharing across the Forth Valley Partnership.

Occupational Health

Work has been ongoing for some time on developing a common occupational health service. This has been developed in recognition that we need to reduce our absence rates and ensure a quality of care for all our employees.

Health and Safety and Employee Care

In addition to looking at Occupational Health, it was suggested that wider Health and Safety / Employee Care issues could be looked at across the organisations. This recognised the need to provide very specialised technical advice within each of the organisations. The expertise was in short supply, with the potential for some economies of scale if these were shared.

However it is anticipated that all aspects of the work of public sector agencies will be scoped in order to assess potential for efficiency savings. This will include looking at new arrangements to support Community Health Partnerships in each of the three Council areas etc.

Partners to the project likely to commit resources

This bid has been developed by key public sector agencies in the Forth Valley i.e. Clackmannanshire, Falkirk and Stirling Councils, Forth Valley NHS, Scottish Enterprise Forth Valley, Central Scotland Police. It is recognised that not all six partners will participate in every aspects of the final stage 2 bid nor indeed in all the areas noted above. Part of the scoping exercise will be to determine the ability of partners to realistically participate in each element of the bid.

Names of other organisations with whom the project has been discussed (to assist the introductions process)

Each partner has discussed various elements of the bid with other partners out with the Forth Valley area. In particular other local authorities have been approached on such issues as HR, Finance etc.

Benefits projected from the project

(other than cash or time)

The project will promote and accelerate an existing programme of change management and joint working that has been a feature of existing work by all public agencies within the Forth Valley area. It will extend partnership working beyond existing arrangements e.g. Forth Valley GIS, health and social care services, and focus on extending partnerships as well as back office support services. It will ensure all aspects of the work of all agencies will seek to promote the delivery of more effective and efficient service delivery.

Each of the areas of service delivery will yield different benefits. For example an integrated occupational health service will ensure a reduction in absence rates thus reducing overtime in some agencies but improving the delivery of service in others. The provision of an integrated GIS service will improve the delivery of an integrated service to our customers. By seeking to further integrate our purchasing consortium we will achieve actual savings in contract prices.

Estimated financial projections

2005/6
£160,000

to develop stage 2 bid and thereafter to be determined

2006/7
To be determined

2007/8
To be determined

2008/9
To be determined

Overall project cost

At this stage it is not possible to assess the total cost of the various elements of the stage 2 bid. Draft estimates are available for some aspects of the bid e.g. procurement, Forth Valley GIS etc. These are attached as appendix two. However part of the business case development will be to review the costs and scope of this draft proposals.

Estimated projected benefits

A true assessment of the benefits of each area of work will be developed as part of the stage 2 bid. However some indications of the tangible benefits that might be anticipated are included in the project outlines in appendix 2.

Appendix One

Project area and estimated costs where known for stage 2 bid.

Project

05/06

06/07

07/08

Business Case and Scoping Consultancy

160000

160000

Procurement

200000

170000

170000

Forth Valley GIS

412500

527500

150000

Finance

ICT including infrastructure

HR & Employee Care including occupational health

Facilities Management

Other Support Services

Total

772500857500320000

Page updated: Thursday, July 7, 2005