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BUILDING A HEALTH SERVICE FIT FOR THE FUTURE Volume 2: A guide for the NHS

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14 CHAPTER FOURTEEN CONCLUSION

01 Changes in what patients need in the future from the NHS will require a shift in the balance of care. The ageing of the population, the growth of long term conditions and the continuing pressures on emergency beds can and must be dealt with by an integrated, whole system response. This will move the NHS in Scotland from an organisation reacting to illness - too often by doctors in hospitals - to an organisation working in partnership with patients to anticipate ill health and deal with it in a continuous manner through the efforts of the whole health care team.

02 The NHS in Scotland can meet that challenge by;

  • Building a new relationship of partnership and trust with the public aligned around the direction set in this report.
  • Equipping frontline staff to design service change and to develop new roles and skills.
  • Ensuring all staff are working to a shared vision with a sense of pride in what they are doing.
  • Providing modern information technology to improve access, quality and effectiveness.
  • Maximising services in the community: delivering care that is as local as possible and as specialised as necessary.

03 This report sets out a range of actions at national, regional and local levels. There is a clear need to ensure that at each level, the recommendations in this Report (as approved by the Minister for Health) are delivered.

04 At a national level, we envisage a continuation of the National Planning Team set up to support the Advisory Group in the preparation of the report. The recognition of national planning as a continuous process, rather than a one-off event, will be important as the role of the Team shifts from analysis to implementation. In addition to taking forward implementation of the key recommendations around highly specialised care (including neurosurgery and children's tertiary services), the Scottish Executive will have a role in co-ordinating and evaluating progress on the delivery of the other recommended actions.

05 At a regional level, we have identified a need to further raise the profile and impact of Regional Planning. That will mean that NHS Boards will have to deliver a much greater level of support for the Regional Planning Groups. This report sets a challenging agenda for regional planning, not least around the re-configuration of planned care and the requirement to integrate thinking on this issue with a new model of unscheduled care.

06 At a local level, we need to actively pursue the shift in the balance of care that underpins this Report. The delivery of community based, co-ordinated, anticipatory care with the patient as a partner in providing care is at the heart of our proposals. NHS Boards and their Community Health Partnerships have a crucial role to play in ensuring that we take an effective and systematic approach to caring for people (particularly older people) with long term conditions. That care should be delivered at home or close to home where possible, freeing up the service to deal with hospitalisation where it is necessary.

07 What we require is whole system improvement, based on a clear understanding of what it is we are trying to achieve and an integrated, collaborative and co-ordinated response from the whole service working across the traditional boundaries and across Scotland.

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Page updated: Monday, May 23, 2005