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LIFELONG PARTNERS: SCOTLAND'S SCHOOLS AND COLLEGES BUILDING THE FOUNDATIONS OF A LIFELONG LEARNING SOCIETY A Guide for Schools, Colleges and Local Authorities

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SECTION 7
PUPIL WELFARE AND SUPPORT

Risk Assessment

7.1 Colleges normally complete risk assessments for each subject area to ensure effective arrangements are in place for pupils. Given the significant risks associated with pupils in an essentially adult environment, pupils should not be enrolled where risk assessments for a particular course, specifically incorporating pupils, have not taken place.

7.2 All colleges have risk assessment procedures in place. An example of a risk assessment handbook prepared by the Health and Safety officers from schools and colleges involved in the City Vision project in Glasgow is included on the Scottish Executive webpage mentioned earlier alongside examples from Borders College and Cardonald College. The comprehensive survey of risk assessment from City Vision colleges, undertaken by professional health and safety officers, is particularly useful.

7.3 Colleges should consider implementing health and safety policies by co-ordinating their arrangements and policies with their partners. In this way the procedures utilised in different institutions could serve to enhance each other and ensure wide coverage of health and safety related issues.

7.4 Colleges, in partnership with schools, local authorities and parents or carers, should ensure where possible that formal incidents reporting follows similar schedules to those already in existence in schools. A major incident should be reported to the school immediately. A minor incident should be reported within a day.

Cardonald College, Glasgow

Cardonald College has individual Risk Assessment procedures for school/college courses. The format of the Risk Assessment schedule for each course highlights the activity, typical hazards, persons at risk and evaluation of the severity and likelihood of the risk. The procedures establish a risk rating and invites comments on existing controls. The risk rating has a scale from 1-2 which is 'tolerable' to 6-9 which is 'unacceptable'. Where risk ratings are over 6 the comments in the existing controls section emphasise what is being done to minimise the risks identified. The hazards described in the Risk Assessment Forms are then summarised in a Risk Control Action Plan which contains sections on the action required, the person responsible and date action is to be completed. This form is signed by the Risk Assessment Co-ordinator and the Divisional Manager/Leader.

7.5 Arrangements for pupils travelling to school from their college placement outwith their normal return journey should be co-ordinated with the school and the local authority. For example, if a taxi firm was being used to return a pupil to school then it should be one which is registered for use with local authority schools with the drivers having undergone an Enhanced Disclosure check. The college co-ordinator would be able to proceed with this arrangement by liaising with the school contact.

Campus Safety Issues

7.6 No campus whether school or college can ever be 100% safe. That said, colleges should do as much as reasonably practicable to ensure pupils are safe - and feel safe - on college grounds. Colleges should continue to take all reasonable steps to ensure their campuses are as safe as possible through employing appropriate risk assessment strategies and making appropriate arrangements with a range of partners.

A number of vocational programmes offer guidance for training providers and colleges on the issue of incidence reporting. The guidance highlights what should happen when an incident occurs and helpfully demonstrates what is considered to be a minor or a major incident. A clear structure on the appropriate action is explained and the forms used in reporting incidents is included in the guidelines. Examples of the guidance procedures include Glasgow's Vocational Programme and Inverclyde Vocational Programme.

7.7 It is important not to lose sight of the fact that for many pupils the college experience helps them to develop confidence in themselves, provides a route for them to take responsibility for themselves and offers an opportunity to experience adult learning environments. These factors are important in these programmes but it is essential that colleges maximise campus safety arrangements.

Personal Support for Pupils

7.8 The report of the National Review of Guidance 2004, happy safe and achieving their potential, establishes 10 standards of personal support for pupils in schools. Colleges and schools should consider together how these standards will continue to be met whenever learning takes place. The standards are divided into three sections:

  • Learning for life;
  • Review of individual progress; and
  • Access to support.

7.9 Colleges have a significant role in reviewing individual progress to help with transition between stages in education and in helping plan for the future. This is also important given the relevance of individual learning plans for pupils emanating from Assessment is for Learning24 pilots and the progression arrangements for the skills for work courses.

Glasgow's Vocational Programme

A Training Charter, part of Glasgow's Vocational Programme, outlines the nature of the training programmes provided, the support the pupil will receive when participating in the programme and the commitment expected from the pupil, parent or carer, training providers and the school. Apart from sections on health and safety, dress code, code of conduct etc. there is also a section on Individual Training Plans. This section describes how the training plan will be in operation for the duration of the programme and provides details on the following:

  • the structure of the programme and the qualification;
  • progress reporting and certification;
  • the location of training;
  • the nominated vocational coach;
  • the training days involved; and
  • the hours of training and transport arrangements.

Medical Issues

7.10 To assist colleges make reasonable adjustments for pupils wishing to attend college, the college must first be aware of the needs of the individual pupil. For some pupils, meeting their health care needs will be an essential element in their education. Schools must make colleges aware of pupils' medical conditions and needs. Staff in colleges must ensure that documentation regarding medical conditions is held by them and that supervision of medication and the application of emergency treatment are agreed between the college and the pupil, the parent or carer, and liaison staff in the school and the local authority.

7.11 The Scottish Executive guidance in The Administration of Medicines in Schools25 states that confidentiality of information is very important but outlines how information might be exchanged between institutions:

"The Headteacher and school staff should treat medical information confidentially. Information on a pupil's health care needs is likely to be covered by the Data Protection Act 1998. Care must therefore be taken to ensure that consent is obtained before passing information to another party. By virtue of the Age of Legal Capacity (Scotland) Act 1991, a person under the age of 16 has legal capacity to consent to any surgical, medical or dental procedure if in the opinion of a health professional that person is capable of understanding the nature of the treatment. Any exchange of information should be with the consent of the child (if he/she has the necessary capacity to understand why) or otherwise the parent or guardian. Once consent has been obtained sensitive information about a pupil should be shared only with those who need to know. Escorts and others should only be told what is necessary for them to know to keep the child safe."

7.12 In some cases, pupils require to take medication while attending college. Needs for medication will vary but may include asthma, diabetes, mental health problems, epilepsy or severe allergic conditions. It is imperative colleges have a record of medical needs, notification of any medication the pupil is receiving and what procedures should be followed in the event of an emergency.

7.13 Given the nature of medical conditions it is important colleges receive the written consent of the parent or carer to participate in the programme. It is vital that staff plan learning around medical conditions and the application of medication. A pro forma is attached as Annex G which contains the typical information which should be held by the college regarding medical needs. This document should be completed in partnership with schools, medical staff, parents or carers to plan for the medical needs of the pupil while at school and college. The role of a vocational co-ordinator described in section 10 of this guide, for example, would assist in the planning of the medical care of the pupil.

7.14 Neither college or school staff are expected to administer medication or emergency treatment. First Aid staff at college are qualified to a basic level of medical assistance and not in administering medication or treatment. Colleges should look at the medical needs of the young person in two ways:

  • Supervising medication - Nominated college staff, as in schools, would supervise the pupil who takes medication; and
  • Emergency treatment - Staff qualified to administer first aid and the emergency services would be called. College staff would retain the medical details of the pupil and inform those providing emergency treatment of relevant medical information.

Pupil Representation

7.15 Pupil representation is an essential element in gaining the views of pupils engaged in school/college partnership activities. However, the National Union of Students Scotland ( NUS Scotland) is currently unable to represent students under 16 years of age, so alternative forms of representation are required for school age pupils.

7.16 A variety of means are used to promote pupil representation in school/college partnerships, e.g. in the Dundee city-wide pupil representation council elected pupils attend meetings once per month to capture the views of all pupils, including those on college programmes. Another example is from Reid Kerr College which holds lunchtime meetings with S5 and S6 pupils and college managers and staff.

7.17 Many colleges provide access to student welfare officers who are able to assist pupils with concerns they may have while attending college. The student welfare officer plays a valuable role in assisting students and can also act as an advocate on behalf of pupils, representing their interests to relevant members of staff within the college. These staff are normally introduced to pupils during the induction process.

7.18 One way of ensuring a consistent approach for pupils to be represented in discussions about the development of school/college courses is to invite pupil representatives to course team meetings. Course team meetings are a major strength in college quality assurance and improvement frameworks. They are held for most college courses to allow student representatives to register their views and to play a full part in the improvement agenda for their course. Colleges should extend their normal quality procedures to school/college partnership activities. Course team meetings would be one element of this approach. The meetings should include school/college courses with pupils represented at them.

7.19 An additional benefit to this approach would be that pupils would be participating in activities which complement the purposes of A Curriculum for Excellence, i.e. engaging in activities where they are representing the views of their peers would, in a variety of ways, help young people to become confident individuals, successful learners, responsible citizens and effective contributors.

Place of School Age Pupils in Wider College Life

7.20 Although pupils enter what is primarily an adult environment, they should be able to enjoy many of the facilities that colleges offer. As most pupils on school/college courses are under 16 years of age, this should be discussed in the planning phase between partners. Pupils must have a clear understanding of which facilities can and cannot be offered.

7.21 Agreements for such pupils to join certain clubs and societies would have to be negotiated between the college, school, and the society itself. Pupils under 16 years of age should not therefore expect to have an automatic entitlement to participate in college clubs and societies.

7.22 Many colleges have excellent sports facilities. Where appropriate supervision is agreed between the partners and in place, pupils should be able to use facilities such as sports halls, gyms and swimming pools.

7.23 Agencies which use college facilities should be made aware that under 16 year old pupils are on the premises and if they are approached by these pupils they must act accordingly in line with:

  • college, school and local authority guidelines;
  • legal obligations; and
  • parental wishes.

7.24 At various points in the year agencies will be involved in providing information and advice on aspects of health education, including sexual health and drug addiction. It is important that everyone involved in the care and welfare of the pupil are aware these activities occur regularly in college and may occur while the pupils are on college premises.

School and College Libraries

7.25 An issue concerning school and college libraries is the use of Information and Communication Technologies ( ICT). In many instances the levels of access to the internet pupils have in school and in college vary, e.g. some colleges have recommended websites to pupils who cannot access them from school computers such as in Glasgow schools where pupils found many recipe/cooking websites, suggested by college staff, blocked.

7.26 Pupils enrolling for a college course should have the same borrowing rights as other students. In this way they would be able to borrow books and journals as necessary as part of their agreement in attending the college. During induction procedures pupils would be informed of the resources available within the college learning resource centre and, if applicable, the resources available within the school library.

7.27 Appropriate planning involving librarians in schools and colleges would help to address a number of issues:

  • it would allow library staff to discuss proper skills matching so that pupils with appropriate skills in ICT would not be automatically assumed to have proficient eliteracy skills. In the same way pupils may have lower reading levels than adult students and librarians should consider this in their planning for programmes; and
  • teaching staff should plan to inform the library staff which resources are necessary for their courses. This would help library staff plan resources around this information.

7.28 Most colleges operate a system where the pupil is provided with a password and email address upon enrolment. This allows them access to the college electronic resources and in some cases enables the tutor and the pupil to communicate outwith attendance at classes by email.

7.29 Induction procedures normally include presentations from college librarians and a tour of the library. In addition the pupil usually signs an acceptable users policy with their school, incorporating the approval of the parent or carer, as well as an internet users policy for the college.

Changing Facilities

7.30 Colleges should, where possible, make facilities available to pupils to take off their school uniforms, if they so choose, when entering the college and to put their uniforms back on when leaving.

Anti-Bullying Policies

7.31 Schools and colleges should build on their existing arrangements for dealing with bullying.

7.32 Schools' arrangements for dealing with bullying should be informed through the information exchange that occurs regularly between school and college co-ordinators.

7.33 Colleges implement their procedures when a pupil discloses to college staff they are being bullied or if a member of staff thinks it is occurring. This information should automatically be shared with school or local authority staff.

7.34 College arrangements are designed to ensure students are free from harassment of any kind while at college. There are a raft of measures to promote anti-discrimination incorporated into college procedures and pupils should be made aware of these at the induction phase.

Menzieshill High School, Dundee

The School, as part of the Dundee City Council Education Department policy, has a stated aim in its Guidance Policy on Bullying"to offer opportunities for all its members, pupils and staff, to exercise care and concern for each other, for the school environment and for the wider community". The document establishes a set of procedures for staff at all levels for preventing and dealing with bullying behaviour.

Appeals and Grievance Procedures

7.35 Appeals and grievance procedures of both the school and college should be made clear to pupils at induction and their parent or carer so they could access them if necessary.

7.36 Once the relevant provisions in the Further and Higher Education (Scotland) Bill are in force colleges (and universities) will be within the remit of the Scottish Public Services Ombudsman. Further information about the Ombudsman can be found on the Ombudsman's website at http://www.scottishombudsman.org.uk . Schools and local authorities are already within the Ombudsman's remit.

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Page updated: Thursday, May 12, 2005