The Scottish Government

Next »

Listen

Project Plan Overview Draft Report
Prepared by MVA for
Scottish Executive
April 2005

ISBN 0 7559 1089 3 (Web only publication)

This document is also available in pdf format (508k)

Contents

Executive Summary

1The Project Plan

1.1 Introduction

2Project Governance and Management

2.1 Overview
2.2 Concessionary Travel Implementation Progress Group
2.3 Task Groups
2.4 Communications

3Legislative Issues

3.1 Overview
3.2 Eligible Journeys
3.3 Eligible People
3.4 Eligible Services
3.5 The Concession being Offered
3.6 Tasks to be Undertaken
3.7 Task 1 - Operator Participation and Service Inclusion
3.8 Task 2 - Eligibility for the Concession
3.9 Task 3 - Operator Processes

4Technical Issues

4.1 Overview
4.2 Reimbursement Processes
4.3 Concessionary Travel Payments to Operators
4.4 Concessionary Travel Product Administration
4.5 Key Tasks
4.6 Smart Cards
4.7 Card Issue
4.8 Application Process
4.9 Application Form Verification
4.10 ITSO Product Administration
4.11 ITSO Data Capture
4.12 Requirements Specification
4.13 OJEC
4.14 Tender
4.15 ITSO Compliance
4.16 Implementation
4.17 Tasks to be Undertaken
4.18 Task 3 - Operator Processes
4.19 Task 4 - Reimbursement Processes
4.20 Task 5 - Verification and Administration
4.21 Task 6 - Concessionary Product Administration
4.22 Miscellaneous Issues

5Organisational Issues

5.1 Overview
5.2 Requirements
5.3 Transition Processes
5.4 Residual Concessions
5.5 Organisational Structure and Responsibilities
5.6 Functions and Staffing
5.7 IT and Communications Architecture
5.8 Local Authority Relationships
5.9 Operator Relationships
5.10 Concessionary Travel Claim Validation
5.11 Concessionary Travel Payment Processes
5.12 Audit Processes
5.13 Tasks to be Undertaken
5.14 Task 7 - Migration
5.15 Task 8 - Organisational Structure 54

6Migration and Implementation

6.1 Introduction
6.2 Critical Path
6.3 Resources

Tables
Table 6.1 Task Dependencies and Completion Dates
Table 6.2 Migration Responsibilities and Staffing

Next »