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SCOTTISH EXECUTIVE EFFICIENCY TECHNICAL NOTES: MARCH 2005: page 49

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SCOTTISH EXECUTIVE EFFICIENCY TECHNICAL NOTES: MARCH 2005

1. Portfolio/Number/Name:O/C2 - Scottish Water savings

2. Programme/Activity: Please include a short description

The savings will come from a combination of a continued reduction in operational costs and in capital procurement costs.

3. Planned Savings

2005-06

2006-07

2007-08

Cash (m)

75

85

95

Time Releasing (m)

0

0

0

4. Accountable Officer for delivery

Richard Wakeford

5. Project Manager

Rosemary Greenhill

6. EGDG account manager

Iain Dewar

7. Quality Impact

Describe any impact on the quality of service delivery. Be specific and explain if the expectation is positive, negative or neutral.

The quality of service to be delivered by Scottish Water from 2006-07 onwards was set out in the Ministerial statement of water industry objectives in February 2005. The subsequent Strategic Review of Charges process will identify the lowest reasonable cost at which these can be achieved and so the overall effect on service delivery should be neutral.

8. Dependencies

Explain if your savings are dependant on legislation or other structural changes.

The savings cannot be confirmed until the Strategic Review of Charges for 2006-2010 has been completed in November 2005. The savings included here are based on the latest delivery plan for 2005-06 from Scottish Water, and the first draft business plan produced by Scottish Water for 2006-2010. A further draft business plan will be produced in April, followed by a draft determination of water charges by the Water Industry Commissioner in June, followed by a final business plan and final determination of charges to be completed by November. This will finalise the efficiency savings that can be expected over the three years.

9. Description of efficiency and actions to be taken

9.1 How will the saving be made? Be specific about number/size of contracts, staff, posts dates etc.

There are two main types of efficiencies.

Operational efficiencies. It is too early to finalise the baseline for operating costs for 2004-05, but nominal operating costs are reported as 300.6m for 2003-04 in Scottish Water's annual report. It is anticipated that this will reduce by a further 45m over the next three years on a like for like basis (i.e. after taking into account new operating costs associated with additional assets, inflation and legislative requirements). This will be achieved by continuing to make operating cost efficiencies across most areas of the business, through a major business transformation programme. This includes providing an improved service with less people (achieved through a voluntary redundancy programme), rolling out Promise to Resolution (P2R), an innovative system for delivering customer service, and reaping the benefits of merged systems such as for billing.

Capital efficiencies. Scottish Water is using an innovative partnership - Scottish Water Solutions - to deliver the agreed 1.8 billion capital investment programme. By using best practices from throughout the water industry, Scottish Water's procurement will be brought closer to the efficiency levels found in England. It is anticipated that these will deliver a recurring saving of around 50m each year.

9.2 What action is critically needed to secure delivery of this saving? Be specific, and name the key action managers if they are outwith your immediate management chain (e.g. in an NDPB.)

In order to deliver these efficiencies, continued focus by Scottish Water's Board on delivering an efficient water and sewerage service is needed. Continued pressure from the Water Industry Commissioner to improve Scottish Water's efficiency in comparison with other water companies is also required.

10. Impact on Staffing to achieve the efficiency gain

If there are to be any changes in staff numbers (at activity level) to achieve the efficiency gain, please indicate how many full time equivalents and how far you expect savings to be achieved by natural wastage (show additions as + and reductions as -).

2005- 06

2006- 07

2007- 08

+

-

Net

Explanation

Not yet finalised, but may involve further voluntary redundancies.

11. Benefits

In general, the benefits of the Scottish Executive Efficiency Plan are the enhanced outputs from the resources Ministers have been able to allocate in SR04. But if there is a direct connection between this efficiency saving and the enhancement of a particular service please describe it here.

These efficiencies savings fall outside the Departmental Expenditure Limits. Therefore, the benefit of these efficiencies is reduced water prices to Scottish Water customers. Water services are being enhanced, and the assessment of efficiency savings will take into account the costs of providing the enhanced service.

12. Gross/Net Cash Savings

12.1 Please set out the gross recurring saving and any offsetting recurring expenditure.

Net operating efficiencies: 25m/35m/45m

Net capital efficiencies: 50m/50m/50m

12.2 Against what budget does this expenditure and saving fall?

The efficiency savings will be achieved by action throughout Scottish Water's business. The detail of how they will be achieved will be set out in Scottish Water's business plans.

12.3 Has this saving been built into your budget?

Yes for 2005-06, and will be for the subsequent years when the Strategic Review of Charges is completed in the autumn.

12.4 If so, what is the maximum allowable expenditure against the budget data, in each year, for that saving to be delivered?

For 2005-06, Scottish Water's maximum revenue is just over 1 billion, with maximum borrowing from the Executive of 181 million.

For 2006-07 onwards, maximum revenue from customers and borrowing from the Executive will be finalised in November 2005, as the culmination of the Strategic Review of Charges.

The detail of how resources are allocated to various budgets within the business is set out in Scottish Water's Business Plans.

12.5 If not, how do you propose to invest the additional cash back into public services?

N/A

12.6 What plans do you have to exceed the required saving? Explain by how much in each year.

Potential to exceed the required saving will become clear on completion of the Strategic Review process.

13. Time - release savings

13.1 Please explain any time-releasing savings indicated at question 3.

N/A

13.2 Please describe the method you plan to use to calculate the cash equivalent of those time release savings.

N/A

14. Measurement and Monitoring

14.1 How are you proposing to measure the expected efficiency benefits (e.g. in terms of costs, level of output or quality of service)?

Expected outputs and quality of service have been set by Ministers, and it is the costs of delivering these outputs that will be measured.

14.2 What monitoring & reporting procedures will be put in place to measure the efficiency savings (How often will progress towards the target be monitored? Who will have lead responsibility for reporting progress and what procedures will be in place?)

The existing monitoring and reporting procedures of the Water Industry Commissioner will be used to measure the efficiency savings. Scottish Water provide considerable cost and output information to the Water Industry Commissioner throughout the year, which the Commissioner uses to analyse progress over time and to benchmark Scottish Water against the performance of English and Welsh water companies. The Commissioner will report progress on both operational and capital efficiencies for the previous financial year in his Costs and Performance report each autumn.

14.3 Monitoring Data: Sources, validation and risks

  • What data will be used to measure progress? Is all the required information quantifiable and readily available? If not what action will be taken to rectify this?

  • What measures will be in place to validate the accuracy of the data? Who will take responsibility for this?

  • Are there any issues or risks relating to how you plan to use the data? (e.g. accuracy, difficulties in collection)

    The existing economic regulatory system for Scottish Water ensures that the necessary data is already being produced. It is validated by Reporters acting for the Water Industry Commissioner, engineering consultants with a specific remit to validate the accuracy of the information being provided by Scottish Water. In his subsequent analysis of the data, the Commissioner takes into account the confidence levels attached to the accuracy of the data.

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Page updated: Thursday, March 31, 2005