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Scottish Criminal Record Office Primary Inspection 2004

A Report by Her Majesty's Inspectorate of Constabulary

ISBN 0-7559-4451-8

This document is also available in pdf format (328k)

Contents

EXECUTIVE SUMMARY AND RECOMMENDATIONS

LIST OF AREAS TO BE REVIEWED AT THE NEXT INSPECTION

LIST OF FIGURES

LIST OF TABLES

GLOSSARY OF ABBREVIATIONS

INTRODUCTION

LEADERSHIP

POLICY AND STRATEGY
Developing Distinctive Capability
Corporate Plan

PEOPLE MANAGEMENT
Staffing Arrangements
Recruitment and Selection
Training
Staff Appraisal and Development
Career Development
Complaints Procedures
Grievance
Diversity
Race Equality Scheme
Sickness Absence
Occupational Health
Health and Safety

PARTNERSHIPS AND RESOURCES
Partnership Working
Financial Performance
Audit
Estate Management
Best Value

PROCESSES
Business Support
Scottish Fingerprint Service
Introduction
Structure
Service Level Agreements
Fingerprint Technology
Verification of Comparisons
Non-numeric National Standard
Accreditation
Disclosure Scotland
Introduction
Basic, Standard and Enhanced Disclosure Certificates
Application Form
Turnaround Time
Invoice
Public Private Partnership - Contractual Arrangements
Criminal Justice Information and Intelligence Support
Criminal History System
Violent Offender and Sex Offender Register
National Firearms Register
National Stolen Property Index
Scottish Intelligence Database
Scottish Crimestoppers
Automatic Number Plate Recognition
Integration of Scottish Criminal Justice Information Systems
Police National Computer
Information Technology
Information Security and Data Protection
Freedom of Information

RESULTS

APPENDICES
'A': Positional Statement on Outstanding Recommendations of the 2000 Primary Inspection
'B': Positional Statement on Outstanding Suggestions of the 2000 Primary Inspection

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