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Survey of planning websites in Scotland
APPENDIX THREE VERIFICATION EMAIL INVITATIONS TO AUTHORITIES
EMAIL INVITATION SENT TO SCOTTISH AUTHORITIES 25 TH OCTOBER 2004
Planning Survey Scotland 2004 -
INVITATION TO REVIEW SURVEY RESULTS & SUBMIT FEEDBACK
Peter Pendleton & Associates Ltd (PPA) and the Scottish Executive are pleased to advise that a baseline survey of Scottish Planning Authority Websites is due to take place on the 1st November 2004. This survey is designed to test the on-line planning services from the point of view of the web-user. Once the data is collected authorities will have an opportunity to review and verify their results by email before they are published.
The Local Authorities and National Park Authorities will be surveyed against the original 21 'Pendleton Criteria' with minor modifications to reflect the Scottish appeal system. Although the two Park Authorities differ in their respective planning roles, the same criteria will be used for the survey. 11 provisional Pendleton 'Structure Plan Criteria' will be used to survey the websites of two dedicated Structure Plan Teams.
The 21 Pendleton Criteria used to survey England and Wales are available to view on the PPA website:
www.pendleton-assoc.com
A final score out of 21 will be given to all Local Authorities and National Park Authorities and a score out of 11 for the Structure Plan Teams, based on the number of criteria met.
The results of the survey will be available for authorities to review and validate from the 3rd November at
www.pendleton-assoc.com
Feedback should be sent by email to:
planningsurvey@pendleton-assoc.com
If you agree with the points awarded to your authority please confirm this by email to validate your results. Authorities that do not respond will be awarded the points listed on the website. Please only submit comments relating to your own local authority score.
If you feel that your authority has not been awarded the correct number of Pendleton points please email us on and direct us to where you think the additional points should be awarded. We will then review your website again and, where applicable, amend the results. PPA will respond to you by email to let you know if your results have been changed and if not, explain why.
Responses MUST be received by the 10 th November 2004.
A prompt response is appreciated.
Please note: The consultation period is NOT designed to enable authorities to implement new information and services. The survey will take place on the 1st November 2004 and the results reflect this period in time.
Helpful Information
From the 3rd November there will be a 'Planning Survey Scotland' link on the PPA website homepage. Click on the link and follow the instructions given. Each authority will be listed in alphabetical order. The Structure Plan Teams will be listed separately,
Please note that points cannot be awarded for
- Application and decision registers and committee schedules that are out of date;
- Links that do not work;
- Where Conditions/reasons for refusal are listed for committee decisions only (not delegated);
- Where Only general guidance information on appeals is given;
- Summaries of Development Plans, Reporter's Reports or Proposal Map modifications.
- Information and Services provided via external websites unless it is clear on the LPA website what is available on the external site and how to access it. A simple link is not enough.
REMINDER EMAIL SENT TO SCOTTISH LOCAL AUTHORTIES VIA EMAIL 5 TH NOVEMBER 2004
"PPA and the Scottish Executive are pleased to inform you that the survey of Scottish Local Planning Authorities was completed on the 1st November and we would like to remind you that the results are available to view online at www.pendleton-assoc.com.
The Scottish Executive is inviting you to validate your results with PPA before the 10th November. Thank you to those who have already submitted a response. We will be reply to all your emails over the next few days. If you have not validated your results, please email us to let us know if the criteria and score given to you are correct. If you want us to re-check any element of your site, please email and let us know the criterion you will us to look at. The email address is planningsurvey@pendleton-assoc.com.
We emailed your authority last week to inform you that the survey was taking place and to provide you with details of how to check and validate your score. If you or your authority did not receive this email please go to the PPA website, click on the 'Planning Survey Scotland 2004' link and follow the instructions given. Everything you need to know - including lists of the criteria - are given on the PPA site.
We look forward to hearing from you.
Kind regards,
PPA & The Scottish Executive"
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